hear.comReviews of hear.com

Response from hear.comNov 25, 2025

Susan, thank you so much for sharing your experience! We’re thrilled to hear that our customer service, testing process, and follow-up support made you feel confident in your decision — especially after starting out skeptical. We’re glad we could get that replacement pair to you quickly and fully set up to your specifications. Making sure everything works perfectly for you is always our priority. Thank you for the wonderful recommendation — it means a lot! If you ever need anything, we’re always here to help. - Ashley, Customer Success Team

Response from hear.comNov 18, 2025

Thank you so much, Gloria! We’re thrilled to hear how much your new hearing aids have improved your everyday life — clearer sound, fewer distractions, and a comfortable fit are exactly what we aim for. It’s wonderful to know your experience with our team has been just as positive. We truly appreciate you being part of the hear.com family, and we’re here for you anytime you need us! - Ashley, Customer Success Team

Response from hear.comNov 18, 2025

Randall, thank you so much for the 5-star review and for sharing your experience with us! We’re truly glad to hear that you felt respected, supported, and fully educated throughout the process — that’s exactly the kind of care we aim to provide. We’re also happy to know the hearing aids matched your needs well and that your trial was a positive, eye-opening experience. While we completely understand that your current work situation doesn’t allow you to wear them, we’ll be right here when the time is right for you to restart this journey. When retirement comes, we’ll be ready to help you pick up exactly where you left off. Until then, thank you for your trust, and we look forward to helping you again in the future! - Ashley, Customer Success Team

Response from hear.comNov 18, 2025

David, thank you so much for the 5-star review! We’re thrilled to hear that our online approach fit your schedule and that you received the quality service, follow-up, and support you deserved. It’s great to know that all your questions were answered and that your overall product experience has been terrific. We appreciate you choosing Hear.com and are always here if you need anything! - Ashley, Customer Success Team

Response from hear.comNov 18, 2025

Thank you, Lynne! We’re so happy to hear that the entire process felt smooth for you — that’s exactly what we aim for. John and Destiny will be thrilled to know they made such a positive impact. We appreciate you taking the time to share your experience and are always here if you need anything! - Ashley, Customer Success Team

Response from hear.comNov 13, 2025

Thank you so much for your thoughtful 5-star review! We’re thrilled to hear that our service has been helpful, especially for those living in more remote areas — that’s exactly why we created our online hearing care model. Our team takes pride in providing professional, personalized support no matter where you live. We truly appreciate your recommendation and are so glad you’re part of the hear.com family! - Ashley, Customer Success Team

Response from hear.comNov 12, 2025

James, thank you for the 5-star review and for sticking with hear.com for your second set of hearing aids! We’re really glad to hear this pair is easier to connect to the charger at night—that kind of everyday convenience makes a big difference. If you ever need tips, adjustments, or have questions about your new devices, we’re always here to help. Enjoy your improved hearing! - Ashley, Customer Success Team

Response from hear.comNov 10, 2025

Billy, this absolutely makes our day — thank you for the awesome 5-star review! Hearing that your hearing aids are the best thing you’ve ever done is exactly why we do what we do. We’re thrilled that you love them and that our team delivered on everything we promised (and more!). If you ever need adjustments, have questions, or just want to get even more out of your hearing aids, we’re always here for you. Enjoy every moment with your new hearing! - Ashley, Customer Success Team