hear.comReviews of hear.com

Response from hear.comDec 18, 2025

Hi Max, Thank you so much for your wonderful feedback! We're thrilled to hear that you're experiencing total satisfaction with your hearing aids. It's fantastic to know that our knowledgeable support staff made the purchasing process easy and that our customer support team has provided excellent service. Most importantly, we're delighted that your hearing aids have met your expectations and delivered the performance we advertised. Thank you for choosing hear.com. We're here whenever you need us! Curtis, Customer Success Team

Response from hear.comDec 18, 2025

Hi, Thank you so much for sharing your experience! We're thrilled to hear that you were amazed by the sound clarity from the very beginning and that you can now understand conversations and enjoy TV at a comfortable volume. We completely understand that adjusting to a different style of hearing aid takes time, especially when transitioning from receiver-in-canal to a more occluding fit. We're glad to hear that you're getting used to it, and we appreciate your patience during that adjustment period. If you ever need any support or adjustments to improve comfort, please don't hesitate to reach out. We're here for you! Thank you for choosing hear.com! Curtis, Customer Success Team

Response from hear.comDec 17, 2025

Hi Raye, Thank you for your feedback! We're so glad you appreciate our reminders about improvements in hearing-aid technology and the important connection between good hearing and overall health. It's wonderful to know that you've had a positive experience with your audiologist. We're committed to providing expert care and keeping you informed every step of the way. Thank you for choosing hear.com! Curtis, Customer Success Team

Response from hear.comDec 11, 2025

Hi Gary, Thank you for your feedback! We're so glad to hear that you're experiencing clear hearing. If you ever need any adjustments or have questions, please don't hesitate to reach out. We're here to support you! Curtis, Customer Success Team

Response from hear.comDec 17, 2025

Hi Diane, Thank you so much for your kind words! We're delighted to hear that you found the entire process professional from start to finish. It's wonderful to know that every touchpoint—from your first phone call to the online support you received—met your expectations. We're also glad you appreciated the year's supply of care package as our gift to you. We want to make sure you have everything you need to keep your hearing aids in great condition. Thank you for choosing hear.com, Diane. We're here whenever you need us! Curtis, Customer Success Team

Response from hear.comDec 17, 2025

Hi Mark, Thank you so much for sharing your experience! We're thrilled to hear that you couldn't be happier with your new hearing aids. We understand how frustrating it can be to spend time and money on solutions that don't deliver the results you need. That's exactly why our team takes the time to provide personalized, professional care—because everyone's hearing needs are unique, and getting it right makes all the difference. We're so glad that our experience and dedication have given you the hearing solution you've been looking for. Thank you for choosing hear.com, Mark. We're here whenever you need us! Curtis, Customer Success Team

Response from hear.comDec 10, 2025

Hi Jeffrey, Thank you so much for this wonderful review! We're thrilled to hear that from your very first interaction with hear.com, you could sense our commitment to providing first-class, professional service. It's fantastic to know that our patient prep kit made such a strong impression and that you were up and running in just an hour. Hearing that you could tell within the first two minutes that the technology and earpieces were clearly superior to your previous hearing aids (your third set!) is incredibly meaningful to us. We're also thrilled to hear that our customer care team was able to stay in contact and assist you during your recent travels. That's exactly the kind of support we aim to provide, no matter where life takes you. We appreciate your perspective on the investment. As you said, you get what you pay for, and we're committed to delivering exceptional quality and service. Thank you for choosing hear.com, Jeffrey. We're honored to be part of your hearing journey, both at home and around the world! Curtis, Customer Success Program

Response from hear.comDec 10, 2025

Hi Tom, Thank you so much for your feedback! We're delighted to hear that your experience with hear.com has been so positive from start to finish. It's wonderful to know that you appreciated our low-key sales approach and that your audiologist provided great care. We're thrilled that you not only saved money but also are experiencing better performance—that's exactly the value we strive to deliver. We're also glad to hear that our online interface has been easy and reliable for you. Please know that our team is here if you ever need us! Curtis, Customer Success Program