Randy B.
The hearing test was done right in my home
The hearing test was done right in my home by way of the internet. The device was easy to use and the doctor was very helpful in answering my questions and assisting if I was not sure how to do something on the tablet that was provided. The tablet came in a nice packaged box and had a prepaid return label. My questions were answered as this proceeded over a matter of several sessions, the first being the longest. Very happy with every step and I am hearing much better.
Response from hear.comFeb 2, 2026
Hi Randy, Thank you so much for your review! We’re thrilled to hear that your at-home hearing test experience was convenient and easy to use, and that your doctor provided helpful, patient guidance throughout each session. Making sure all questions are answered, especially during those first, more in-depth appointments, is very important to us. We’re also glad the tablet setup, packaging, and prepaid return made the process smooth from start to finish. Most of all, it’s wonderful to know you’re hearing much better and happy with every step of the journey. Thank you for choosing hear.com—we’re always here if you need support in the future! Curtis, Customer Success Team