hear.comReviews of hear.com

Response from hear.comJul 14, 2026

Dear Tim, Thank you for taking the time to share your feedback. We're delighted to hear that you've had an excellent experience with both your hearing aids and your hearing care provider. We also appreciate your honest comments regarding pricing. We understand that hearing aids are a significant investment, and we strive to provide exceptional technology, personalized care, and ongoing support to help deliver long-term value. Thank you for choosing hear.com. If there's ever anything we can do to support you or answer any questions, please don't hesitate to reach out to our Customer Care team at 888-780-3450 or [email protected]. We truly appreciate your trust and look forward to continuing to serve you. Curtis, Customer Success Team

Response from hear.comJun 16, 2026

Hi Vivian, Thank you for taking the time to share your experience. We're delighted to hear that Michelle provided such professional, patient, and caring support throughout your hearing care journey. We'll be sure to share your kind words with her, as she will be thrilled to know she made such a positive impact. We completely understand that affordability is an important factor in making healthcare decisions, and we appreciate you considering hear.com. It means a great deal to know that the service and expertise you received left such a positive impression. Thank you again for your thoughtful feedback. If your insurance coverage or circumstances change in the future, we would be delighted to reconnect and explore how we can help you achieve your hearing goals. Until then, we wish you all the best on your hearing journey. Curtis, Customer Success Team

Response from hear.comJun 9, 2026

Hi Greg, Thank you for your review! We're delighted to hear that you found the at-home hearing assessment convenient and thorough, and that our follow-up support and adjustments have helped you throughout your hearing journey. We're also glad you're enjoying the app and its customization features. Giving you the ability to make quick adjustments and personalize your listening experience is an important part of helping you hear your best. Thank you for choosing hear.com. We appreciate your trust and look forward to continuing to support your hearing health! Curtis, Customer Success Team

Response from hear.comMay 19, 2026

Dear Pete, Thank you so much for your feedback! We’re delighted to hear that you had a very good experience throughout your hearing aid purchase journey. Our goal is to make every step as smooth and supportive as possible, so it’s wonderful to know that came through. We truly appreciate your trust and thank you for choosing hear.com. Curtis, Customer Success Team

Response from hear.comMay 19, 2026

Dear Thea, Thank you so much for your feedback! We’re glad to hear that your doctors took the time to thoroughly explain everything and that you’re very satisfied with your experience. Providing clear guidance and support is very important to us. We truly appreciate your trust and thank you for choosing hear.com! Curtis, Customer Success Team

Response from hear.comMay 13, 2026

Dear Shirley, Thank you for sharing your experience with hear.com. We’re so glad to hear that your hearing aids have helped you hear better at church and improved your day-to-day listening experience. We understand how challenging noisy environments like a busy kitchen can sometimes be, especially when multiple conversations are happening around you. Our customer support team would be happy to help review your settings and see if adjustments can be made to improve your experience in those situations. Please feel free to contact us at 888-780-3450 or by email at [email protected]. Thank you again for your feedback and for choosing hear.com. Curtis, Customer Success Team

Response from hear.comMay 14, 2026

Hello, Thank you for sharing your feedback. We’re glad to hear that your overall experience was positive and that you’re happy with the quality of your hearing aids. We’re very sorry to hear about the difficulty you experienced getting follow-up assistance regarding the larger ear sleeves. After seeing your review, we requested additional information through Trustpilot so we could better assist you, but unfortunately we never received a response. We’d still very much like the opportunity to help resolve this for you. Please feel free to reach back out to our team at 888-780-3450 or [email protected], and we’ll be happy to assist with getting the proper fit and support you need. Thank you again for your feedback and for giving us the opportunity to improve your experience. Curtis, Customer Success Team

Response from hear.comApr 3, 2026

Dear Ruth, Thank you for your kind feedback! We’re so glad to hear that our team’s support helped guide you toward the right hearing solution. If you ever have any questions or need any assistance, please don’t hesitate to reach out to our customer support team at 888-780-3450 or email us at [email protected]. We’re always here to help. Curtis, Customer Success Team