hear.comReviews of hear.com

Response from hear.comApr 6, 2026

Hi Catherine, Thank you so much for your heartfelt review—it truly means a lot to us. We’re so glad to hear that Timothy was able to support you with such kindness, patience, and care throughout your journey. Taking the time to answer questions and guide you step by step is exactly the level of service we strive to provide, and it’s wonderful to know he made such a meaningful impact. We’re excited for you to receive your new hearing aids and are honored to be part of your journey back to better hearing. If you need anything along the way, we’re always here for you. Curtis, Customer Success Team

Response from hear.comApr 2, 2026

Hello, Thank you for your kind words! We’re so glad to hear that the information provided was helpful, timely, and set clear expectations for your journey. Keeping you informed every step of the way is very important to us, and we truly appreciate you taking the time to share your experience! Curtis, Customer Success Team

Response from hear.comApr 6, 2026

Dear Eric, Thank you so much for sharing your experience! We’re sorry to hear that things didn’t start as expected, but we’re so glad Megan was able to turn that around for you. Feedback like yours means a lot, and we appreciate your kind and thoughtful recognition of her talent. We’re thrilled to hear how HAPPY you are with your devices now, and we’re always here if you need anything in the future! Curtis, Customer Success Team

Response from hear.comApr 6, 2026

Hi Ron, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your hearing aids and that they’ve outperformed other brands you’ve tried—that means a lot to us. Providing outstanding communication and service is something we strive for every day, so it’s great to know that it came through in your experience. We truly appreciate your trust and are always here if you need anything! Curtis, Customer Success Team

Response from hear.comApr 3, 2026

Dear Honora, Thank you so much for sharing your journey with us—it truly means a lot. We’re sorry to hear about your previous experience, but we’re incredibly glad you decided to give us a try. Providing transparent pricing, ongoing support, and a risk-free trial period is something we believe every customer deserves, and it’s wonderful to hear that this approach made you feel confident and supported every step of the way. We’re especially happy that the regular follow-ups and care during your trial helped ensure everything was just right for you. Most importantly, knowing that your hearing aids have made such a meaningful, life-changing difference for you and your husband is exactly why we do what we do. Thank you for trusting us and for sharing your experience with your family and friends—we truly appreciate it! Curtis, Customer Success Team

Response from hear.comApr 3, 2026

Dear Larry, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that your new hearing aids are the best you’ve owned and that the ability to easily adjust settings through your phone has made such a positive difference in your daily life. It’s especially meaningful to know that, even after initial skepticism, your experience, from fitting to adjustments, has exceeded what you’ve had over the past 15 years. Providing both advanced technology and personalized support is exactly what we aim for. We’re so glad you’re enjoying clearer hearing and greater control in all listening environments. Thank you again for trusting us with your hearing care! Curtis, Customer Success Team

Response from hear.comApr 3, 2026

Dear Christella, Thank you so much for sharing your experience! With over 20 years of wearing hearing aids, your feedback means a great deal to us. We're thrilled to hear that you're experiencing true clarity and noticing such a significant difference. Karl and Veronica will be delighted to know their thoroughness and patience made your journey a positive one. Providing clear guidance and personalized support is what we strive for every day. Thank you for letting us be part of your better hearing journey! Curtis, Customer Success Team

Response from hear.comApr 3, 2026

Dear Cynthia, Thank you so much for your kind feedback! We're thrilled to hear that the at-home live sessions were helpful in guiding you through the process and answering your questions. Providing clear, personalized support every step of the way is very important to us, and we're glad it made a difference in your experience. If you ever need anything further, we're always here to help! Curtis, Customer Success Team