Randall
hear.com is great
"Somebody" lost my check and hear.com reimbursed me for the stop-payment fee... the provider, Zounds, was stellar... and I saved $1000... what's not to like... I'll be back.

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 157 reviews with 4 stars · Clear filters
Randall
"Somebody" lost my check and hear.com reimbursed me for the stop-payment fee... the provider, Zounds, was stellar... and I saved $1000... what's not to like... I'll be back.
Donald
I'm experiencing general improvement in hearing. The music setting is very helpful. I did not get any orientation on the removal and installation of the small white wax deterring pieces. I understood I would get about a six month supply of batteries-was given six. It's been 2 1/2 weeks and I haven't been contacted re how it's going????
John
The location in The Woodlands, Texas was easy to find and park...the exam was really good...the associate was friendly and very professional...he was very thorough and precise in all aspects of the exam and purchase...he explained all things thoroughly, went above and beyond what I might have expected...I am thrilled with my hearing aids...should have done this years ago....thanks
Ellen
Very helpful. I felt that they really cared about me and not just selling me any hearing aids. Very good service!
Robert
very impressed with my hearing aids they do have a little to much feed back but I use them everyday 24/7 I I think the feed back issue is the fact that I have severe hearting loss there for the volume is as close to max as possible without having feed back. Over all I am very satisfied I will recommend you to everyone ii know with hearing problems thanks. extremely impressed with your customer service unfortuneitly I had an issue with one of the ear piece broken off when I tried to install the large hose and your customer service acted instantly and replace the broken aid with out hesitation great feeling to know you stand behind your product as you do thanks again Robert Johnson
Dee
Christine keeps trying and once again (apparently because of bone in my ear)the hearing aid keeps slipping back. We tried an extra plastic piece attached to hold it in but it did not help sp once again it was returned to try a larger piece attached. Christine ( in the Scottsdale office) is willing ti try anything to help the situation.
Rozella
Thank you for professionalism; great improvement over old hearing aid.
Pete
I'm not sure if I can set the volume or whatever but when driving on the interstate the noise levels are high and it sounds like you're in the shower.