hear.comReviews of hear.com

Response from hear.comJul 16, 2026

Thank you for the wonderful review, Kenneth! We are so glad to hear that the professionalism of your diagnosis, along with the training and clear guidance you received, helped you get the most out of your new hearing devices. Ensuring our customers feel confident and well-supported every step of the way is exactly what we strive for. We truly appreciate you taking the time to share your experience, and we are always here if you ever need anything down the road. Enjoy your new hearing devices! - Ashley, Customer Success Team

Response from hear.comJul 14, 2026

Dear Lynda, Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your hearing aids and that our team has provided the professional support you deserve. Providing personalized care and being available whenever our customers have questions or concerns is something we take great pride in, so it's rewarding to know that we've been able to make a positive difference in your hearing journey. Thank you for choosing hear.com and for your kind recommendation. We truly appreciate your trust and look forward to continuing to support you for years to come! Curtis, Customer Success Team

Response from hear.comJul 9, 2026

Dear Ernest, Thank you so much for your thoughtful and inspiring review. We are truly honored that you chose hear.com after your research and that we were able to exceed your expectations. We are so happy to hear that your hearing aids have helped you better participate in your church services and hear the moments that are so important to you. Knowing that we've played a small part in helping you stay connected to your faith and community is incredibly rewarding. Thank you for trusting hear.com with your hearing health. Your kind words mean so much to our team, and we're grateful to be part of your hearing journey. We wish you continued success and many more years of hearing the sounds and voices that matter most. Curtis, Customer Success Team

Response from hear.comJul 6, 2026

Dear Deborah, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the convenience of your in-home hearing evaluation and that our audiologist provided the patience and support you needed throughout the process. Most importantly, we're thrilled that you're hearing so much better. We're sorry to hear about the difficulty keeping your left hearing aid in place and that it was ultimately lost. We're glad the replacement process has been straightforward, and we hope your new hearing aid arrives soon. Once you receive it, please don't hesitate to reach out to our team if you'd like us to help explore ways to achieve a more secure and comfortable fit. Thank you for choosing hear.com and for trusting us with your hearing health. We truly appreciate your feedback and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comJul 6, 2026

Dear Art, Thank you so much for your incredible review! We’re thrilled to hear that your experience with hear.com was a positive one from beginning to end. Knowing that our team was able to guide you through the financing process, answer your questions, and provide convenient at-home hearing care means so much to us. It's especially rewarding to hear how much your new hearing aids have improved your daily life—from hearing birds chirping again to enjoying movies and conversations with your girlfriend more clearly. Those are the moments that make what we do so worthwhile. Thank you for trusting hear.com with your hearing health and for sharing your experience with others. We truly appreciate your recommendation and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comJul 6, 2026

Dear Sherry, Thank you so much for your wonderful review! We're delighted to hear that your virtual training exceeded your expectations and turned out to be such a positive experience. Our team is committed to making every customer feel comfortable and confident with their hearing aids, so it's wonderful to know your trainer provided the knowledge, guidance, and support you needed. We're also glad you feel reassured knowing we're just a phone call away whenever you need assistance. Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey! Curtis, Customer Success Team

Response from hear.comJul 6, 2026

Dear Thomas, Thank you so much for your wonderful review! We're delighted to hear that your hearing aids have made such a positive impact on your life. Being able to enjoy conversations without straining to hear is exactly the kind of difference we hope to make for every customer. Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and are honored to be part of your journey to better hearing. Wishing you continued success and many more meaningful conversations ahead! Curtis, Customer Success Team

Response from hear.comJun 30, 2026

Hi Ben, Thank you so much for your thoughtful review! We're delighted to hear that you're enjoying your hearing aids and that they've been working so well for you. We're especially grateful for your kind words about John. We'll be sure to share your feedback with him—he'll be thrilled to know that his dedication and support helped make your hearing experience even better. We also appreciate you bringing the return notification issue to our attention. Your feedback is valuable and helps us identify opportunities to improve our communication and processes. Thank you for choosing hear.com and for trusting us with your hearing journey. We truly appreciate your support and look forward to continuing to serve you! Curtis, Customer Success Team