HealthypetzReviews of healthypetz.com

Terrible customer service. Have sent emails and gave not received any responses. Cannot find a phone number to call them. I received a package that came double Bagged from the post office because the product smelled like it came out of a sewer. Absolutely disgusting. Again no response from them.

First product arrived and seemed to be normal and used fine. I then saw another payment has come out of my account (I had not subscribed to the subscription service) the 2nd bottle then arrived. I opened the bottle and the liquid was a cloudy white colour with bits floating in it and the smell was so fowl I could smell it before opening the bottle. I obviously didn’t get this to my dog. I have emailed twice for a refund and stated my concerns about the product and not had any response. Avoid this company as I’m not sure how safe this product is for your pet.

would give zero star if I could, stay away, don't order anything from them it will never arrive, big scam

I would give them 0 stars if I could. I bought x3 of the collagen drops but they brought my French bulldog out in such a bad allergic reaction that I had to take him to our vets. Ended with a bill for steroid cream and shampoo to calm his skin. Long story short I just put it down to a bad reaction and just accepted the £36 as a loss… until I received notification from my bank that ANOTHER payment was taken out. After doing some digging it turns out I’m in a monthly subscription with them… why the hell would I want another 3 bottles every month. I did not agree to enter into this subscription. I then emailed them to cancel and upon reading their T’s and C’s notices their 60 day money back guarantee. I emailed asking for a refund for BOTH transactions as I was still within this timeframe and I have had no response. They’re 💯 a scam. I have sent several emails and I’m just being ignored. I just want my money back as per their own written agreement on all of their media posts and website. Pay me back Healthy Petz

Total scam doesn't work and they access your account for repeat orders without notification and make it difficult to unsubscribe

I heard about healthy petz collagen product from a friend I have a dog who seems to be allergic to grass and a has very red belly that he constantly scratches. I’ve been using the collagen in his food now for four weeks with absolutely no change. It seems like this is complete snake oil. I would avoid this product at all costs.

I ordered in November and tried to reach them. I emailed in December and January I wanted a refund they offer When you order. All I get is a generic Response saying it was delivered. Then They quit answering my emails. This Does nothing for my dog. I feel it is not a legit company. Do not trust them SCAM

They said the package was shipped but delivered never got anything from them. I got some weird wrinkle cream, which was not it. Asked healthy pets as for a refund or a new shipment said no they couldn’t do that. I needed to report it with the Postal Service.