HealthypetzReviews of healthypetz.com

EXTREMELY sketch! Do not purchase from this site... sometimes the site is live sometimes its just down for the count. Some 3rd world country server run by same 3rd world country people that have some of the oddest and sketchiest business processes of ANY online store. For starters you have to request a link from them to log into your account to check previous orders or make any changes... REQUEST A LINK! What in the absolute F. Then there is absolutely NO way of contacting them about ANYTHING. Forget it. huh. Wonder why. And you can forget about making ANY sorta changes to your credit card or person info in your account. Just forget it. They own it all once submitted into their vault of an online shop that only THEY can control fully. And dont be fooled by the money back guarantee... they will only argue with you email after email after email telling you to give it time or wait for a period of time or not yet or just completely glaze over your request to cancel. Geeez this place is so sketch. Just dont. Just simply dont.

Absolutely disgusting behaviour from customer services, had first bottle didn’t do nothing to my pet, received second bottle and it was out of date with an extremely foul odour that made my pet ill, ( I didn’t notice the odour at first) I emailed them after about 2 weeks they got back to me apologised said they was going to send out a new bottle free of charge, even though I had to bin the second bottle what I’d paid for, needless to say I’m still waiting for that free bottle !! DO NOT BUY FROM THIS COMPANY

Purchased the liquid collagen for my dog for licking issues with his paws. We went through 3 bottles and it did nothing. Do not recommend this product. It didn't work not even a little bit.

If I could give 0 stars I would most definitely. Do not purchase from this rip off Company. I purchased the 1st bottle used it and noticed no difference in our Pooch whatsoever, and without even Subscribing at purchase noticed a second bottle was supposedly being delivered. After 1 month wait and numerous unanswered Emails sent, I cancelled the subscription (set by them) the bottle finally arrived. I tipped it down the sink as the smell that came from the bottle was horrendous, not sure what they used but Im sure they wouldn't give it to their pup. Not even going to bother trying for a refund, DO NOT USE HEALTHY PETZ. SCAMMERS

I never received the liquid collagen and they keep charging my credit card. Do not buy this product it's a scam

The first bottle was fine. The second bottle had something wrong with it. It stunk like a chemical pony and was a weak yellow watery consistency where the first one was a thick brown liquid. I took it to me vet and said I shouldn't be giving my beloved Rosie this as they haven't been tested properly. He said collagen is the new fad. When I contacted the email address about the second bottle, no response. Even though the website said they would respond in 12 hours. I then emailed again and they shipped a second bottle. A bunch of charlatans if you as me! They don't care bout your dog. Just making money. Otherwise they would be horrified as to what was in the bottle!

Why can’t I give ZERO STARS? healthy pets is a legit site. healthypetZ, with a Z, IS NOT. I made the mistake of placing my order on Jan 26. It is now Mar 6 and I have no order. Their website says they ship within 3-5 business days. What they don’t tell you is that it’s coming via a slow boat from CHINA. I checked the status on Mar 1 and it said ‘AWAITING USPS’. Still says that on Mar 6. I have repeatedly sent requests for a refund and only get ‘thank you for your patience. Just a little longer.’ Research thoroughly! I ordered the same thing from CHEWY and it came the next day with my Autoship order. No shipping charges. Now I’m off to submit my complaint to PayPal.

If I could I give them no stars cause they charged me and I never got the product now they are trying to charge me again on a second bottle never got the first tried to contact them nobody ever responded. Don’t waste ur money.