HealthyPets.comReviews of healthypets.com

very quick overseas delivery

Price was good but shipping was not.

Good store with low prices and fast shipping.

They don't accept refunds. Shop on other online sites.

What a terrible company! We signed up to get our dog's supplements on a subscription basis. We ordered one bottle (one!) per month. But the second month, they shipped (and charged me for) two bottles. These were expensive supplements, over $70 a bottle, so there was a bit of sticker shock. I was upset, and decided to contact them to get the problem sorted out. I contacted them by email, but got no response. After waiting a few days, I contacted them by chat. I told the person what happened and asked that my subscription be fully canceled. He said no problem. Sure. The next month, I received the subscription again. Fuming, I sat down and chatted with someone who was less than friendly. She also said she fixed the problem, but this time sent me an email confirmation. When I said I did not want to pay for this mistake--on their part, she said I'd have to pay to ship the products back to them. I asked that they send me a return mailing label. She replied that they would...but they never did. I would not recommend doing business with Healthy Pets and I am going to file a complaint with the BBB as well.

Thank you for very quick delivery to Japan!

I received my package within a timely manner. However, I have requested a return service and have yet to receive my return-shipping label. I've checked my email consistently for 3 days and haven't gotten it. The reason for my return is because my veterinarian said oat-baths will not work on my cat's severe skin condition.

Fantastic service, delivery very quick, everything ok.