AL
I don't regret my time in coaching
I don't regret my time in coaching. But I feel like the value does not match the price. I signed up for personal coaching for 20 sessions but canceled after 17. I initially signed up for coaching to address motivational and self esteem issues in lieu of a large event I had coming up. HG coaching bills after your first visit, my coach had to reschedule yet I was billed anyway for a session that never occurred. In my first wave of sessions, I found them to be progressive and generally useful, however my progress seemed to Plateau after my coach and I seemed to be going in circles about my problems, asking me the same questions, going over the same topics as previous sessions. My coach would often show up late, or we would have technical difficulties, eating away at coaching time that would not be replaced. The sessions are around 50 minutes long, but if your coach shows up 20 minutes late, it's 30 minutes. I consume a lot of other HG media, such as the guides and videos, and have a lot of trust in the brand. They push their coaching program a lot yet I felt like I had a lot more progress on my own. I'm sure a lot of people have positive experiences with coaching. But I feel like one can have just as much progress exploring their free resources and their guides. I would recommend one to look into more professional avenues for mental health such as therapy if available.
Response from Healthy GamerOct 16, 2026
AL, thank you for taking the time to share this with us, and for being part of the HG community through the guides, videos, and coaching. We’re glad your early coaching sessions were helpful, and we’re sorry the rest of your experience fell short of what you expected. It matters to us that everyone in our coaching program has an experience that feels worth their time and investment, and helps them get closer to their goals. We're disappointed alongside you that this didn't happen this time. Our support team will be reaching out by email to help clarify your refund, and you’re welcome to contact us anytime at [email protected]. We want you to know that what you describe here matters and isn't the experience we're aiming for. It’s important to us that sessions start on time and feel like a good use of your time, and that our billing policies are clear. We’re passing your feedback on to our team so we can improve. Thank you again for your honesty and your trust in HG. With love, The Healthy Gamer Team



