healthybenefitsplus.comReviews of healthybenefitsplus.com

Bigmansr51 This app is definitely not for elderly customers the login process is frustrating and not at all user friendly this app is garbage and the tech team should be unemployed 👎😎

one star is too high. this app does not work and will give false reading. the scanner part worked one time and died. and so called approved items were not accepted at check out.

They are not going to improve they're set in their ways that's obvious! I'm having the same exact problems as everybody else and what they said in their reviews!! Customer service is lousy, you wait on hold only to be either hung up on, re-routed to someone or something else. You might be told that it's resolved only to find that it isn't and you (I) keep trying over and over and over again to resolve the issue on your (my) own but it never gets resolved!!! Yes the prices yes are ridiculous! I paid twice as much than I would at Walmart!!

EVERYTHING COST TWICE AS MUCH! THIS IS ABSOLUTELY NUTS. I'M GOING TO POST THIS ON X TO LET AS MANY PEOPLE AS POSSIBLE TO KNOW WHAT A RIP OFF THIS IS. $6.32 FOR NOSE SPRAY. SAME THING AT WALMART IS $3.32. AND YES, I'M YELLING!

The app is terrible, multiple glitches. For example, you have to try again and again to put an item in your cart and when it finally adds the items you can’t check out because it says “the price of an item has changed” but doesn’t tell you which item. I tried emptying my cart and replacing the items but it loads with the same price and again says “the price of an item has changed.” The functionality required of this app is simplistic. It should work flawlessly.

Minus zeros if I could rate that low. I have been working with HB help (or should I say ‘helpless) folks for over a year to gain total access to website and to change incorrect address. I have pages of notes from my communication with HB. At least 5x they were supposed to correct my address and as of today it’s still incorrect. My insurer is UCare in Minnesota and they are wonderful people, but this app is a POS and so is their customer service. I only wish there was an alternative so I could have full access to the benefits I an entitled to. As if anyone from HB will ever read my review…

The app quit working. When I called customer service by phone, Jordan told me that my phone was having hardware issues. My phone works fine. Jordan had me go to the website for healthy benefits Plus. There, my phone worked fine, and I logged in with no problem. On the app, I still can't log in. They suck!

Attempting to activate my husband's card which was a replacement card. I get, "Info does not match our records". Using website, the numbers do not match. Previous order in April, and now can not order. Tried to call C.S, and they are closed! Recording states that normal hours begin at 8AM...excluding holidays. Does not state time zone. It is 9:04 AM on Sat. and I can't get help. Very frustrating! NOW ATTEMPTING TO SUBMIT REVIEW...NOTHING IS HAPPENING!!!!!