HealthTapReviews of healthtap.com

Borrowed a friend's Facebook and was transferred to outside site. Paid $49 to have my question answered via text. No response. I want a full refund.

What a waste of money. I wanted to ask a doctor about a medication I was prescribed by my regular doctor because after researching it, I wasn't entirely convinced that it was safe. I would have gone to my regular doctor but it would have been a while before being able to see her because she travels. The online doctor didn't answer my question about whether or not it was safe. He basically just told me that if I have concerns then I shouldn't take it. Definitely NOT worth the money.

HealthTap is a great resource to have if you're confused about a certain symptom and need quick advice. If you think your condition is a little more serious, they can provide you with a prescription (granted it's not a controlled/scheduled med) or advise you as to the next best course of action. I recently used it when I got a severe reaction to Poison oak, and the doctor helped me get some good ointment & directed me even to some over-the-counter items I had no clue existed.

My step-father had a rash and we were connected to a dermatologist within minutes! The doctor gave him a prescription to treat the rash and also gave him a detailed list with over-the-counter and home remedies. Saved time and money!

In an attempt to avoid going to an ED for a horrible insomnia, used this app for advice and to seek a prescription in order not to miss work. Understandably they could not write for a strong medication. They actually offered to write for Benadryl. $44 for that advice. Was told to go to an urgent care. Paid a $50 copay to be told they don't do that. If urgent cares know they can't treat acute insomnia, why wouldn't a doctor know that? Now $94 out and still wide awake and heading home. Gave honest rating of 0/10 and some concerned person at company asked why. In response get a link to view consult and was told this was a top doctor.

Concern resolved after emailing.

Got stood up for a scheduled consultation...was told to reschedule at no charge. However, got billed again and I'm hassling with them to get a refund. Not a well run company.

I attempted to use this service for a bad skin irritation on my legs. After I paid the $54 fee, I was hooked up with a Facial Plastic Surgeon in California. Really?? I thought it was a mistake. So I ended the chat and they kept my money. I'm still miserable and now $54 poorer. I did receive a transcript about what to do and to call back if I still have a problem. I am already at that point (I still have the problem) and didn't need to pay $54 for advice I can get off the internet for free. Horrible. Horrible. Horrible. Update: This company did contact me and try to make ammends for which I appreciate. The whole situation was bad and happened at a bad time. I'm thankful that they cared to at least try to make things right.