Judith
disappointed
when I first joined health tap when it started it seemed like igot more responses. now many seem to be just see your doctor. cant really help you. so I don't see much value anymore.

Your personal doctor, one tap away.HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.
HealthTap (healthtap.com) has 218 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 12 reviews with 3 stars · Clear filters
Judith
when I first joined health tap when it started it seemed like igot more responses. now many seem to be just see your doctor. cant really help you. so I don't see much value anymore.
B R.
as a very busy working mum trying to do the best for my young daughter it would be good to have access to her dr etc to make appointments for her on line until she turns 16. Only being able to access appointments for the 1 doctor at the same clinic can also be a pain as it often takes up to 2 weeks to get an appointment & when the clinic is open there are lots of times where I am unable to make phone calls during work time.
Arthur B.
There Doctors are great, but there TECHNICAL backup is lacking
Edward J.
Need more than 2 elevators. Need stairs to go up and down and could not find any Parking needs better access plan including where to put the card and phone. Was hard to navigate the hotel. I think you will need a consultant to come in and check how the guest can check in with a car. Lot of logistics of getting the car into bay to check in challenging. Clean and overall ok but not worth the money requested. Level of hotel is perhaps 3 star hotel asking for 4 star I think management would benefit from reassessment of how the guest is checked and how the guest is able to use the hotel to increase number of guests.
Christoffel C.
I believe I received this email and reminders by mistake. Are you back in New Zealand? Any service in New Zealand?
Dr. Richard G.
Your organization requests data that 'providers' willingly volunteer. Feed AI. Create better algorithms? Tapping into physician mindset understand that it's not a cash and carry trip, rather an understanding (through corporate), that docs intuitively respond to curious scenarios—often perplexing and heightening the challenge—A chess game of sorts where extraction is not only compelling, it's delightful. Brilliant. But at some point there's a juncture: How much time can I put into this? At least some fair equitable compensation for time—And, after all, that commodity cannot be replaced. Get a trophy get a prize get a pat on the back and blah blah blah. "You're number one or two," and wisely constructed a system of delivering healthcare information at a fee. Hey. I've been doing this a long—four decades—and sure, I'll be inclined to help where I can when I can. But you folks charge patients a fee—At this point a jolt of 'what am I doing this for?" pops in. You are using docs/providers/prescribers without considerations. Clearly YOUR time is worth something, but not the good natured, dedicated people on the front line. I don't know. You're a business functioning to remain solvent, perhaps a low hanging fruit to be picked up by VC. But my view is you are using willing 'providers' at no cost. There are better ways to retain participants to make this company function optimally with clarity, and due participation in the machinations. The business model is simple enough to understand: Offer good hearted 'providers' to provide data which you can parlay into a databank usable by —Including but not limited to: Insurance companies, pharma, patients with 'doorknob' questions, and, by consensus gather enough material to market as a 'go to' site that if you've got a health related issue, just tap in about health—HealthTap. Cute name, but after a span of time HT is not a household ideation, rather a second, second thought. But a few bucks here and there from staging patients with issues…No no no, that's not where the serious capital comes from. Gather enough data and you can sell the whole kit and caboodle - Create an AP, take it public (excuse me, I'm getting ahead of myself). You have remarkably talented physicians of all specialties who pour over the material and -advantageously tickle them with a carrot that's not a carrot it's an internal motivator to help people. Whoever the MD MBA advisor had an idea, you've got a databank to market…Sure, you get folks vying to provide information, maybe to market their own practices, which I doubt is central to board certified minds to feed the monkey (if you will the liberty of language). Packaged and shopped: Biggest databank on the planet. Got it. By taking the elemental ideals of good hearted people give them a nod and computer generated wink. Frankly, it has too many holes (as a marketable construct) to stand up over time. Still not branded. Still not part of daily life (globally) - Okay, I know folks who've given in and volunteered…However there are better ways to attract VC/branding/and universal acceptance as the "Go To" location on the web.
John C.
The program is great from the view of a medical patient. However, from the viewpoint of patients with psychological conditions, the program is lacking. First, the rates for brief consultations may be adequate, but there is rarely such a thing as “brief” therapy in the way medical consultations occur. “Brief” in psychotherapy still requires a personal, family and medication history. Secondly, one or two follow up sessions are often necessary. As follow-up sessions are determined, the 30-50 minute sessions are an additional fee that confuse many patients who barely comprehended the medical service they signed onto. SOAP notes are convenient for medical cases, but psychological notes often entail two files. The separate file is for the purpose of noting a process that must build toward obtaining information patients conceal from doctors until a level of trust is established over several sessions. For example, if a patient complains about depression, the art of the therapist is to build toward revealing any hidden causes, such as abuse or substance dependence. Finally, psychological records are generally only peer reviewed by other trained therapists. In addition, the separate case notes can not be subpoenaed. When a patient knows that any doctor can access their secrets, they are unlikely to be willing to reveal them. To make this program viable for psychological treatment, these issues need to be addressed!
Anonymous
FAST EASY AND TALKS GREAT KNOWLEDGE VERY GOOD BOUT FINDING OUT WHAT EVER YOU ASK