HealthTapReviews of healthtap.com

HealthTap is convenient, easy to use, and connects you with professional medical advice when you need it. A great healthcare resource

Spent from 2pm on Sunday until 10pm watching and waiting for a Dr. to join my appointment. The system kicked me off at 10pm and it's closed. Are you serious? You wasted my whole day? What a horrible service, and disgusting business practice.

I really like this service. I appreciate the time the doctors take to answer questions and more. I used it tonight and many times in the past. Thank you, Healthtap!

We did have a terrible time getting back into the app after our young adult family member had our 1st appointment with this new telehealth company - and now we can't get in. We first emailed about this last night, and received no response. The first people we talked to today at tech support couldn't help, either - new email acounts, logging out, etc, wouldn't work either....and I'm not feeling well....maybe tomorrow! Nice idea, otherwise...and we did like the first physician we talked to. BUT we had to ask for assistance getting into that as well - and we're fairly tech oriented. So, we appreciate this service, everyone we talked to was nice, but LOTs of troubling getting into it, despite tech experience.

I called today having mental health issues and was told by Madeline the receptionist that she had no appointments with dr tap till September 15th this is terrible this receptionist is always giving our family problems

I’ve only asked general questions and the answers I got were from doctors in specialties not related at all. It dawned on me after reading my second answer that this just isn’t reliable. Your question is limited to 250 characters. You ask, get an answer, and done. Where is dialogue? Clarification of question? I just deep down can’t trust the answers or doctors.

Terrible service. It can be good, if you get a good doctor, but that's the trick. You can wait for hours and sometimes when you finally get someone, it's a Dr. that is hard to understand or trust.

My doctor was lovely but paying $130 for a visit that will literally cut you and the doctor off automatically at the 15 min mark is absolutely awful. She apologized profusely and warned me it was going to cut us off but I never would’ve seen her to begin with had I know this was how this platform worked.