HealthTap Reviews | Read Customer Reviews of healthtap.com

HealthTapReviews of healthtap.com

3.4218 reviews
Pharmacy & Medicine
2465 Latham Street, 3rd Floor, Mountain View, California

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HealthTap

About HealthTap

Your personal doctor, one tap away.HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.

HealthTap (healthtap.com) has 218 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: healthtap.com
Website: healthtap.com
Category: Pharmacy & Medicine
Location: Mountain View, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HealthTap reviews

Showing 107 reviews with 5 stars · Clear filters

Tina
Sep 23, 2026
HealthTap is convenient
HealthTap is convenient, easy to use, and connects you with professional medical advice when you need it. A great healthcare resource
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Cindy C.
Apr 10, 2026
Terrific Service! Try it!
I really like this service. I appreciate the time the doctors take to answer questions and more. I used it tonight and many times in the past. Thank you, Healthtap!
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Eugene T.
Apr 21, 2023
I had a fantastic experience using the app.
I had a fantastic experience using HealthTap to connect with the doctor. I would highly recommend the service to anyone in need of medical advice or support. The platform is easy to use, the healthcare professionals are top-notch, and the convenience can't be beat. Thanks, HealthTap!
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Neil B.
Mar 24, 2023
I was being charged $15 a month for a…
I was being charged $15 a month for a service I didn't recognize. I got got extremely angry like what the heck is this charge. I ended up going to their website, and writing to them to find out what the charge was that showed up on my bank statement and to stop it. Turns out I had signed up for the service a while back with my old email address. Didn't even think to look there. Anyways. Long story short, not only did they let me know about the charge under my old email address and cancelled it right away, they refunded me all 3 months of charges back to the signup date without me asking and it was immediate. I don't really know too much about their services as I signed up and never used them and forgot about it, but my customer support experience with Carla Gross was one of the best ones ever, absolutely top notch. I wasn't even expecting a refund I just wanted to stop the bleeding. I rarely do these reviews, especially for good commenting, but I had to on this one. Fantastic job HealthTap, especially Carla!!! A++
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Johnny K.
Jan 25, 2023
Susan Rhoad gives great insight into…
Susan Rhoad gives great insight into your health for you to stay health
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Sofia Z.
Nov 17, 2021
It was fast and easy
It was fast and easy, got exactly what my mom needed, an antibiotic and she is uninsured. I was afraid it was a scam at first especially after reading the reviews but I had the prescription sent in in less than 1 hour!
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John Z.
Nov 15, 2021
Recommend their service
This is great for people such as me who are yet insured. Dr.Liu listened, and did not rush into contact with the patient as the doctor should have done. I rarely recommand services, but healthtap has 100% of mine.
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Chris C.
Oct 18, 2021
Great for someone who currently isn't…
Great for someone who currently isn't insured at the moment like myself. Doctor Tsai listened, didn't rush and actually engaged with his patient like doctors should. I rarely recommend services, but HealthTap has mine 100%.
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