HealthTapReviews of healthtap.com

Online doctors. I have soon to be had a subscription. My Mother in law visits every year. So I use this company to prescribe a blood pressure medication that she has been taking for years. She is 79. The doctor that we have always talked to was extremely pleasant and helpful. Unfortunately she has left the company. But I still pay the fees. Fast forward till today, she has an abscess tooth. I sent a text and waited for a response. I got the pleasure of speaking with Dr. Sara Vander Pol. She informed me that she had no clue who my Mother in law is. And even though I paid the subscription we would have to start over again. I asked if she had access to the notes on the account and she never answered. I canceled my subscription. At the end of the day this is a total scam.

I liked the doctor on health Tap my issue is with the app and the deceptive advertising. Frist of all they don't actually take any insurance but tell you to pay for your visit first while they bill you insurance but never actually bill you insurance so you can't even get credit for your deductible or out of pockets expenses. there is not way to send you health records to another provider. its either pay 129 for 10munites or 44+59 every 3 months to get regular primary care. if you don't have insurance its fine but if you do just go to a regular dr office.

Healthtap ss mismanaged. IT is very bad.

I had a fantastic experience using HealthTap to connect with the doctor. I would highly recommend the service to anyone in need of medical advice or support. The platform is easy to use, the healthcare professionals are top-notch, and the convenience can't be beat. Thanks, HealthTap!

I was being charged $15 a month for a service I didn't recognize. I got got extremely angry like what the heck is this charge. I ended up going to their website, and writing to them to find out what the charge was that showed up on my bank statement and to stop it. Turns out I had signed up for the service a while back with my old email address. Didn't even think to look there. Anyways. Long story short, not only did they let me know about the charge under my old email address and cancelled it right away, they refunded me all 3 months of charges back to the signup date without me asking and it was immediate. I don't really know too much about their services as I signed up and never used them and forgot about it, but my customer support experience with Carla Gross was one of the best ones ever, absolutely top notch. I wasn't even expecting a refund I just wanted to stop the bleeding. I rarely do these reviews, especially for good commenting, but I had to on this one. Fantastic job HealthTap, especially Carla!!! A++

The hospital kick me out on insulin and heart drugs to follow up with my pcp which I didn't have.so I chose healthtap. Explain my situation to 2 differant doctors. They did basic blood work and my numbers were all good but my sugar kept bottoming out. My a1c after 3 months was at 5.5 yet I'm still a type 1 diabetic? So I canceled my subscription because for 1 year 2 of your Doctors wouldn't address the questions of how a 57 year old with numbers like I have is type 1 diabetic. The answer is there is no way I could be type1 without an underlying condition. Which they should have known and tested for but didn't. All both doctors did is look at the bad numbers on my blood work and add prescriptions. So I've been using insulin needlessly for a year because they failed as Doctors. When I tried to communicate with my latest Doctor on Heathtap about concerns he just completely ignored me. Now heathtap won't let me talk to anyone. Went to them for guidance on hypertension and diabetes pre-diabetes. My fasting blood sugar is 100 or less and never spikes after being off insulin for 7days and my BP is 120/80. No thanks to heathtap. Pill pushers

Susan Rhoad gives great insight into your health for you to stay health

Honestly, terrible. No clue how "I" got signed up for this. I've never used it and have no records of signing up in any of my email accounts. Hopefully the company will give me information on who is using my debit card with them!!