HealthRxReviews of healthrx.online

Response from HealthRxJun 23, 2025

Hi there, Thank you for letting us know what happened. I’m truly sorry for the frustration and disappointment you’ve experienced — and I understand how upsetting that must be. To make sure we resolve this as quickly as possible, could you please reply with: 1. Your full name (as it appears on your account) 2. A good phone number where we can reach you With that information, I can locate your record immediately, investigate what went wrong, and ensure any refund or next steps are handled without delay. If it’s easier, you’re also welcome to call us directly at 208-494-2534 — just ask for me and I’ll personally take your call. Again, I’m very sorry for what you’ve gone through. Thank you for giving us the chance to fix this. Warm regards, HealthRx

Response from HealthRxJun 23, 2025

Hi Becky, Thank you for taking the time to share your experience. I want to sincerely apologize that your journey with our program didn’t meet your expectations. Your health and well-being are incredibly important to us, and we take your concerns seriously. While we can’t speak to the internal policies of specific credit card companies, I can confirm that your payment was processed successfully and that your medication has already been shipped and delivered. If you’re having any trouble accessing your order or need further assistance, we’re more than happy to help. We also want to assure you that HealthRx is a legitimate telehealth provider, and we take any accusation of fraud extremely seriously. We’re continually working to build trust and transparency across every aspect of our service — including how we communicate with both financial institutions and our patients. If you have any questions or run into further concerns, please don’t hesitate to reach out to us directly at 208-494-2534. We’re here and ready to support you however we can. Best, HealthRx