HealthRxReviews of healthrx.online

I didnt meet with anyone and have no confirmation on delivery of my meds and my money was taken out 2 wks ago

Health RX is AWFUL. You will not get your medicine, you will not get a refund. The patient care team is the absolute worst people I hav ever worked with. Do not use them whatever you do.

Your providers are excellent. Your patient portal is a nightmare. I get links to surveys, told to upload labs, and reorder my rx only to not have the option to do any of these things when I log in. To reorder my medication, I have to call in, complete a questionnaire and then call back to schedule an apt with an md so they can approve my medication refill. The entire process took me over two weeks to complete getting a refill approved and to my home.

I have used other suppliers for semaglutide in the past but this was the first time I saw a real person on video. The other company used text messaging which was fast but impersonal.

Terrible experience so far, first got charged $1600 to my card for something I never even selected (was refunded $1500) got charged $100 for talking to their drs. It has now been 2 weeks since I started the process and heard nothing back reached out multiple times to the dr and support. Dr does not answer to any questions and support is awful, never answer your questions and just keep saying someone will reach out. I do not recommend this place I’m giving one more day and I’m canceling everything with these people.

I don’t even have an account with this company, but since June 10th, they have stolen a total of $1,514 from me and refuse to help me. Several of these charges came right after I called them to dispute the charges, so they're intentionally committing fraud. Over $1,000 of stolen money is a felony.

This pharmacy is my worst nightmare. I was 1 day away from getting my pain medications when this stupid pharmacy pulled all my prescriptions. Then they had to call me four or five times to verify my address. I will not keep this pharmacy for long because your pharmacist don't know what your doing. You should have just left my prescriptions alone that were that close to picking up. I'm done with you.As soon as I receive my month late prescriptions I am so done with this pharmacy. I'm calling Medicare and changing my pharmacy. If this is the way you do business then I want nothing, zilch, nada, to do with you. Your reps are ignorant because they tell you they are going to transfer my tramadol back to the pharmacy. Well, news flash!!! I used to be a pharmacy tech and that is impossible. A narcotic cannot be transferred. I just let this rep do his talking because I already know you can't do that!!!! Just please send my prescriptions please. Don't pull anymore of my prescriptions ever again.

Everything started off great with this company. I received my order quickly and things seem to be working out okay. About 3 weeks in I went to request a refill and started having problems accessing the website. I wasn't able to access the website for about a week. When I did access the website I had to complete paperwork for the refill three times before it went through. It finally went through and I was immediately charged $289 which was what I was told it would cost each month. The medicine was supposed to arrive until 3 days but a week later I still hadn't received anything and I once again I could not access the website. During this time of not being able to access the website I was emailing their help desk and was receiving responses from two to three different people at a time with each person telling me to do different things repeatedly. It was very confusing. A week after I was supposed to receive my second dose I was finally able to access the website and had to request a refill again, this was now the third time I had requested a refill for my second dose. I was immediately charged $350! I called customer service and at this point I was just so frustrated I said I wanted out of the program and just to cancel everything. They explain that the 289 I was charged a week ago was the wrong amount and I was supposed to be charged $350. This was not the original mode I was told I would be charged for per month So I stated that I wanted my money back and I wanted to just be out of the program. After a lengthy conversation the customer service representative told me that he had processed my request and that I would be let go from the program and would receive all of my money's back it's at this point was the $350 plus the $289 that I had been charged for a second refill that I have yet to receive. He also said I would be receiving a call from his supervisor to further discuss my issues. Initially I received notice for my bank of appending refund of $509 which is $140 short of what my refund was supposed to be. Then that pending refund was canceled. The next day I'm miraculously received the medication. And I was only refunded $209. Even if I decided to stay with the program this weekend amount was $80 short of what I should have been refunded if according to the customer service representative the $350 I was subsequently charged with the correct amount and they were refunding me the $289 that I was charged because it was the wrong amount. I still have not received a call back from customer service. I will be filing a claim with a better business bureau of course on this website and on any other platform that I can. Do not do business with this company I am hoping to at least get the full refund of $289 back.