HealthRxReviews of healthrx.online

It’s the old bait and switch game. I signed up for the 3 month $ 267.00 monthly payment plan and was billed $801.00 . Then my account shows that after the 3 months my pls. Goes up to $ 1068.00 every 3 months. Nothing showing the 4 th month free I was told I would receive. I have already closed the account they are trying to bill to . What scammers. Do NOT DO BUSINESS WITH THIS COMPANY!!!!

The online system hasn’t worked for months so you cannot reorder the medicine you have already paid for. They take the money every 28 days but do not send the medication in a timely manner so it is not long before you have paid for number of vials of medicine that you do not receive. They continue to say that someone will help with the online system but they never do.

Health Rx is one of the most unprofessional and dishonest so called health management companies I know of... I paid them for six months of services. They have received every time of my money, in advance now this fraud of a company has my account under investigation. Google them and see that the BBB has nothing nice to say either... There are many customers from at least November 2025 to the present that have similar experiences of not receives the medical services they have paid for, months in advance. This messy company that is most likely faces many lawsuits, has a bad reputation for sending out your initial health management services, late at that... I had to report them to the fraud department, for medical fraud, as well as the BBB etc. Take them to court if they do not provide you with the services you already paid for or they do not refund your money immediately. They are not tree weeks late with the medical services I paid for 11/17/25 - 4/17/27. Call them at (208) 494-2534 and they will only put on a patient support person, usually woman with and English accent and they can and do not help you with anything. They will not connect you to billing a supervisor or anyone with any type of authority. DO NOT SIGN UP with Health RX !

Don’t trust a company that uses random numbers. You have to put in your info just to get info, and 5 months later, I’m getting calls daily “to give me a discount”. Legit companies don’t spam call. I can’t pick up the phone during the day to tell them to stop calling me, and I can’t even block them because they never use the same number. Companies that always use a different number are shady.

Health RX is AWFUL. You will not get your medicine, you will not get a refund. The patient care team is the absolute worst people I hav ever worked with. Do not use them whatever you do.

Your providers are excellent. Your patient portal is a nightmare. I get links to surveys, told to upload labs, and reorder my rx only to not have the option to do any of these things when I log in. To reorder my medication, I have to call in, complete a questionnaire and then call back to schedule an apt with an md so they can approve my medication refill. The entire process took me over two weeks to complete getting a refill approved and to my home.

Terrible experience so far, first got charged $1600 to my card for something I never even selected (was refunded $1500) got charged $100 for talking to their drs. It has now been 2 weeks since I started the process and heard nothing back reached out multiple times to the dr and support. Dr does not answer to any questions and support is awful, never answer your questions and just keep saying someone will reach out. I do not recommend this place I’m giving one more day and I’m canceling everything with these people.

I don’t even have an account with this company, but since June 10th, they have stolen a total of $1,514 from me and refuse to help me. Several of these charges came right after I called them to dispute the charges, so they're intentionally committing fraud. Over $1,000 of stolen money is a felony.