Elizabeth
Thank you, Tracy!
I wasn't able to get the product I wanted, but Tracy was very helpful and helped me resolve the issues.

At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
HealthCentralUSA.com (healthcentralusa.com) has 701 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Elizabeth
I wasn't able to get the product I wanted, but Tracy was very helpful and helped me resolve the issues.
Carbon Energy Zero C.
They take a month to respond to your concern after a bad review is put in. But I will give them a chance
Response from HealthCentralUSA.comJul 17, 2023
Hello! We are sorry to hear that. Please send us an email with your order number so we can help you track it down. Thank you!
Donnie M.
I did not receive my products, and Tracy did an excellent job with expedience explaining the issue.
Customer
I was surprised by the fast response to my issue. Tracy was very thorough in her explanation of what happened and refunded my money and offered an apology. She then made sure that i was satisfied and didn't need help with anything else. I was very happy with my experience
Lauren R.
See my June 22, 2023 review and Health Central USA’s feckless response. In response to their gaslighting response: * they claim I placed my order incorrectly and put “no state” and selected local delivery. I saw no other option and assumed that option was mistake. (I have never heard of online stores offering local delivery, and if one does, why on earth would it take 2-4 weeks? Also, I entered my state for the address so they knew my state. *They don’t have a number that customers can call. They should. Period. *They assert they replied to my inquiry within hours. But they ignored my first inquiry a couple weeks earlier. *They say the item is out of stock. But I had to ask before they told me. The order sat for about three weeks before they told me and they told me only after I asked. * Just now, I started to place another order, to see what would happen. I was ordering one item at $14, and here are the shipping options it gave me.- -Local Delivery (14-28 Days) Dallas (Can Ship up to 999 pounds) $4.98 -No-Rush Shipping (14-28 Business Days) (Can Ship up to 999 pounds) $29.98 -Expedited Shipping (1-5 Business Days) + Rapid Dispatch + Shipping Insurance + Product Insurance. Can Ship up to 999 pounds) $39.98 -Expedited Shipping (1-2 Business Days) + Rapid Dispatch + Shipping Insurance + Product Insurance. (Can Ship up to 999 pounds) $44.98 When I increased the quantity to total over $100 another option appeared: *Free No-Rush Shipping (14- 28 Business Days) (Can Ship up to 999 pounds) Free SO, if your order is under $100, your cheapest shipping option is 29.98. Nice…
Response from HealthCentralUSA.comJul 17, 2023
Hello! We are sorry to hear about your issue. Please send us an email with details so we can help you. Thank you!
Laurie T.
I ordered body lotion on June 21st, 2023, and have not received, any confirmation number, no notifications, and definitely no product. So I’m pretty sure this company is a SCAM, and it seems to me they owe alot of folks their money back. I’m turning this company in to the BBB… and I’m going to find out these scammers, and they’re going to reimburse me, my money back. I don’t want their lotion, their complete liars, and scams, to bad, what a shame you have to lie and scam people, I’ll be praying God helps everyone of us out, and abolishes this company. And all the 5 star comments are fake…
Response from HealthCentralUSA.comJul 17, 2023
We apologize for any issues you experienced and would like to help resolve them. To assist you, could you please provide us with the order number in an updated version of your review? We are eager to hear back from you and are available to provide support. For prompt assistance, simply send us a message on our "Contact Us" page. Before leaving a review, please take a moment to review the following common customer service issues and solutions: - Confirm that you entered the correct shipping address and selected the proper shipping method as indicated on your order confirmation. - Verify that you received the correct product. About Us: - We specialize in sourcing hard-to-find products, which can result in temporary stockouts. - Our products are shipped only within the continental USA. - We fulfill over 23,500 orders each month with a 97.3% customer satisfaction score.
Paul H.
I received a prompt, clear, helpful, and friendly response.
Kourtney C.
Thank you Tracy! ❤️