HealthCentralUSA.comReviews of healthcentralusa.com

I never received my product so I contacted them & it said because chose local delivery. They are refunding my $. Did some research & would not use this company again.

I was suppose to get a discount.did not get it!

I have emailed three times for an ETA. No response. If a Company refuses to have a live person, then at a minimum, respond via email. It's almost 3 weeks now and not even an update of any sorts.

Two stars just for benefit of the doubt. I was about to order and didn't, a product this company shows as available, but even common places to buy it, like Amazon and Walmart are out of stock. When I went to their Facebook page (certain information is missing from their website), I noticed spamming had been going on for MONTHS on old posts! Nothing new. I messaged them with questions and it shows someone saw my message, I got a standard greeting message, but no one answered or addressed my concerns. So, not ordering. I also noticed their responses to other unhappy customer reviews. Very vague. Better reviews for this company appear to be longer ago.

I ordered Celtic salt for $10. Shipping was outrageous and I never received an order number but was charged. I sent 2 emails and it states they would return an email in 24 hours. I still have not heard from this company yet. With shipping the total cost was $33.06. I’m very concerned about this company now. Update: I finally got a hold of someone 07-26-2023 via Facebook. They said the refunded the money on 07-22-2023. I also received an email. The reson they gave was the item was back ordered.

I ordered enough products to qualify for free shipping, on 6/23. After 2 weeks - no word from them, so i sent an email. They told me shipping can take up to a month, but as several items i'd ordered were discontinued, they refunded the entire amount i paid. Seems an odd way to do business. Money has shown in my credit card acct yet - but they said it could take up to 12 days. And, their website is VERY difficult to navigate. Update - several days later the refund did appear. The employees were always politely responsive to my emails.

I ordered on 3/16 I provided a phone number and received an email as proof of order confirmation. Nothing else. No product, no shipping information, yes I did want updates. I also have proof the money has been taken from my bank. I still have no product.

Awful experience. I purchased over 100 dollars of cookies for a group of retired priests I asked several weeks later for a tracking number. Still wasn’t shipped. Waited another week. Still hadn’t shipped. I asked for a refund on June 13. Was told it would take 3-5 days I contacted them again after 5 days Was told again 3-5 days. Still No refund . I contacted my credit card company. I filed a dispute. The next day I received an email stating I was refunded on June 13. I called the credit card company and they are looking into it for it’s not refunded . Today is the 24th . Still isn’t posted. Now another person from Health enteral USA said he would look into it Too much aggravation trying to get one’s money back If this situation fell between the cracks they should have investigated and acted on it. The Order was placed in May Instead if me constantly emailing them and filing a dispute It finally came through today is July 1 st