Ella
Received clear
Received clear, step by step help from support staff. Thank you!

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
Showing 1,508 reviews with 5 stars · Clear filters
Ella
Received clear, step by step help from support staff. Thank you!
customer
Easiest way to take insurance.
Melissa L.
Headway was prompt addressing my account concerns. My only issue they do not have a customer support phone number.
Cassandra R.
Customer service is better than any other billing platform, which is admirable and helpful!
SP
Headway team's responsiveness and communication throughout this experience.
Danica B.
I never wanted to go solo practice because I always assumed it would be too much work and I didn't know the first thing about billing insurance or contracts. An agency I was at closed their counseling department and fired all their counselors and allowed us to take our clients with us. This prompted many of us to find Headway. I started small seeing clients through headway only on the weekend and working a new agency job during the week. Headway made it so easy! Fast forward 1.5 years and I quit that agency job and now do solo practice full time since May! I never thought I'd be making six figures in this field! Headway's customer service is great.They're very responsive. My clients are able to just pay their copays and go through there insurance. Headway negotiates very good rates with the insurance companies. I get the same money that my colleague who does building on her own gets. This decision was a no brainer, it's a win win!! Thank you!
April M.
I had a question regarding insurance and the support person was able to answer immediately and help with the situation.
Rosanna D.
Jheremae was extremely kind, and communicated with me the entire time.