GWENDOLYN S.
I find Headway to be very complicated…
I find Headway to be very complicated for me to understand how it works and why it works when people can just deal directly with office staff in the local counseling centers or private practice office. Many people don’t like to go through a company as it’s a hassle.
Response from HeadwayJul 24, 2026
Hi Gwendolyn, Thank you for sharing this feedback. We understand that navigating a new platform can feel like an added step, especially when care feels personal and you'd prefer a more direct path. We appreciate you sharing this perspective and will pass it along as we continue working to make the experience clearer and more accessible for everyone. – Adam