HeadwayReviews of headway.co

4.02,418 reviews
Mental Health

Headway

About Headway

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.

Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: headway.co
Website: headway.co
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 63% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Headway reviews

Showing 1,508 reviews with 5 stars · Clear filters

KENYA
Jul 10, 2026
I'm so happy I was referred to you by…
I'm so happy I was referred to you by my husband's therapist. My therapist is awesome sauce she's very attentive and listen to me. She also gives me coping skills that really helps and works for me. I love that she's a Believer like me
Response from HeadwayJul 11, 2026
Hi Kenya, We’re so glad you were referred to Headway and found a therapist who feels attentive, supportive, and like the right fit for you. Thank you for sharing such kind feedback — we’re grateful to be part of your care experience. – Adam
Daniel
Jul 10, 2026
Headway - Great service.
I’ve had a great experience with headway. Not only the service is user friendly, affordable and easy to use, I’m very pleased with my therapist Alexander O. Who has been nothing but helpful, supportive and responsive. I was struggling finding a good therapy option but Headway exceeded my expectations.
Response from HeadwayJul 11, 2026
Hi Daniel, We’re grateful to hear Headway has been easy to use and helped you connect with a therapist who feels supportive and responsive. Finding the right care option can be difficult, so it means a lot to know the experience exceeded your expectations. Thank you for sharing this. – Adam
Kelli B.
Jul 9, 2026
All of the webinars on the platform…
All of the webinars on the platform were very helpful when I was trying to set up my profile. I feel like Sigmund it is pretty straightforward and user friendly. So far, it has been a good experience.
Response from HeadwayJul 11, 2026
Hi Kelli, We’re glad the webinars were helpful as you got your profile set up. It’s great to hear the platform has felt straightforward and user-friendly so far. Thanks for sharing your experience. – Adam
Stacy M.
Jul 9, 2026
Satisfied provider
I highly recommend Headway to grow and streamline your therapy private practice.
Response from HeadwayJul 11, 2026
Hi Stacy, Thank you for the recommendation. We’re glad Headway has helped support and streamline your private practice as it grows. We appreciate you taking the time to share your experience. – Adam
Heather W.
Jul 9, 2026
Quick response
Quick response, helpful information and guidance
Response from HeadwayJul 11, 2026
Hi Heather, We’re glad the team was able to respond quickly and provide helpful guidance. Thanks for taking the time to share your experience. – Adam
AM
Jul 9, 2026
Positive experiences
I love Headway. I even like the way things are being more streamlined with the notes. I’m a full time employee and it’s hard to make time for everything so saving time on notes is a life saver! I had the chance to interact with Premier support service and they were kind. I do feel it is important for the clients to be heard but I appreciated that no assumptions were made and there was time taken to listen and understand all parties involved. Having a platform that shows up for both its employees and clients is relieving.
Response from HeadwayJul 10, 2026
Hi AM, Thank you for sharing this so thoughtfully. We’re glad the notes tools have helped save time and that Premier Support made the experience feel kind, fair, and balanced. Supporting both providers and clients well matters, and we really appreciate you recognizing that effort. – Adam
Korinta R.
Jul 9, 2026
This app makes it easier to filter my…
This app makes it easier to filter my needs to find a mental health therapist who offers specific treatment such as EMDR.
Response from HeadwayJul 10, 2026
Hi Korinta, We’re glad the app made it easier to search for the type of support you were looking for. Being able to filter by needs and specialties is an important part of finding the right provider fit. Thank you for sharing your experience. – Adam
jsmallwondergmail.com
Jul 9, 2026
Colleen is fantastic
Colleen is fantastic
Response from HeadwayJul 10, 2026
Hi, We’re so glad to hear Colleen has made such a positive impression. Thank you for taking a moment to share this kind feedback. – Adam

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This app makes it easier to filter my…

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