HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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Showing 1,508 reviews with 5 stars · Clear filters
Katherine F.
The representative responded quickly with a resolution allowing me to bill appropriately the same day. Thank you!
Response from HeadwayJul 16, 2026
Hi Katherine, We’re glad the representative was able to respond quickly and help get this resolved the same day. Thanks for sharing your experience — we know timely billing support makes a difference. – Adam
Priscilla D.
promptness
Response from HeadwayJul 16, 2026
Hi Priscilla, We’re glad the team was able to respond promptly. Thanks for taking a moment to share your experience. – Adam
Damali A.
it's been great with thelp you provide to make getting paid easier and getting documentation done too.
Response from HeadwayJul 16, 2026
Hi Damali, We’re glad Headway has helped make payments and documentation easier to manage. Thanks for sharing this — we’re grateful to support your work. – Adam
Nicole S.
I am very appreciative of Headway. It saves me soooo many headaches with billing and saves me a lot of money as well. They have also improved with some of the kinks over the years that I have been working with them (some billing fiascos in the beginning)- it seems like they value and work on clinician feedback.
Response from HeadwayJul 16, 2026
Hi Nicole, Thank you for sharing this thoughtful feedback. We’re glad Headway has helped reduce billing-related stress and save you time. We also appreciate you recognizing the work to improve over time based on clinician feedback — that input is important as we continue building a better experience for providers. – Adam
Steve B.
My questions are always answered quickly and with very helpful information that solves whatever problem I'm work on solving. Thanks Again.
Response from HeadwayJul 16, 2026
Hi Steve, We’re glad your questions have been answered quickly and with information that helps you move things forward. Thanks for taking the time to share your experience. – Adam
Johanne L.
My questions have been answered quickly.
Response from HeadwayJul 16, 2026
Hi Johanne, We’re glad your questions were answered quickly. Thanks for taking a moment to share your experience. – Adam
Marta F.
Great experience
Response from HeadwayJul 16, 2026
Hi Marta, We’re glad to hear you had a great experience. Thanks for taking a moment to share this. – Adam
angie
The initial process was extremely easy.
Response from HeadwayJul 16, 2026
Hi Angie, We’re glad the initial process felt easy and straightforward. Thanks for taking a moment to share your experience. – Adam