HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
Showing 1,508 reviews with 5 stars · Clear filters
Ashley G.
Headway is great! I was able to get an appointment quick with an AMAZING DR. The direct communication with my doctor was super helpful.
Response from HeadwayJul 21, 2026
Hi Ashley, We’re so happy to hear you were able to get connected quickly and that direct communication with your provider was helpful. Thank you for sharing such kind feedback. – Adam
LARRY H.
Like the reminders via my phone of my weekly activities.
Response from HeadwayJul 21, 2026
Hi Larry, We’re glad the phone reminders have been helpful for keeping track of your weekly activities. Thanks for taking a moment to share your experience. – Adam
Connie A.
Improving note writing allowing use of our own portal
Response from HeadwayJul 21, 2026
Hi Connie, We’re glad the note-writing experience has been improving and that the flexibility to use your own portal has been helpful. Thanks for taking the time to share your experience. – Adam
Webb C.
So far so good
Response from HeadwayJul 21, 2026
Hi, We’re glad to hear things are going well so far. Thanks for taking a moment to share your experience. – Adam
Nicole S.
Resolved fast and accurately
Response from HeadwayJul 21, 2026
Hi Nicole, We’re glad the issue was resolved quickly and accurately. Thanks for taking a moment to share your experience. – Adam
Alicia W.
Fast and easy!
Response from HeadwayJul 21, 2026
Hi Alicia, We’re glad the experience was fast and easy. Thanks for taking a moment to share this. – Adam
Stefanie H.
This was my first visit.
Response from HeadwayJul 21, 2026
Hi Stefanie, We’re glad your first visit was a positive experience. Thanks for taking a moment to share this. – Adam
Christy T.
Good customer service once you get past the chatbot.
Response from HeadwayJul 20, 2026
Hi Christy, We’re glad to hear customer service was helpful once you connected with the team. We also appreciate the feedback about the chatbot experience and will share it as we continue improving support access. – Adam