HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
Showing 1,508 reviews with 5 stars · Clear filters
Anthony M.
Everything about finding, booking, and billing for my therapy sessions is simple and leaves me free to focus on the actual interaction with my provider.
Response from HeadwayJul 28, 2026
Hi Anthony, Thank you for sharing this — simplicity is exactly what we're going for, so it's great to hear it's making a difference. We appreciate you taking the time to leave this feedback! – Adam
Angela K.
Great company to work with for the new or seasoned therapist. Easy onboarding, quick to answer any questions and effective solutions. Of course, pay is better than other practices as well. I look forward to a long productive working relationship with them.
Response from HeadwayJul 28, 2026
Hi Angela, Thank you so much for sharing this — we're really glad the onboarding experience has been smooth and that the support has been helpful along the way. We look forward to a long and productive relationship as well! – Adam
Joyce M.
Service, updates
Response from HeadwayJul 28, 2026
Hi Joyce, Thank you for the kind words — we're glad to hear the experience has been a good one. We appreciate you taking the time to share your feedback! – Adam
ANA B.
I am very satisfied with the therapist, looking forward of continuing with her expertise and helping me with my needs
Response from HeadwayJul 28, 2026
Hi Ana, Thank you so much for sharing this — we're really glad to hear the experience has been such a positive one. We'll pass along your kind words. Looking forward to supporting you along the way! – Adam
Diana
Timely response Customer service excellent
Response from HeadwayJul 28, 2026
Hi Diana, Thank you for sharing this — we're so glad to hear the support experience was timely and helpful. Feedback like this means a lot to the team. – Adam
NG
Easy setup, good support starting private practice, and great customer service.
Response from HeadwayJul 25, 2026
Hi, Thank you for sharing your experience. We're glad to hear Headway has been helpful for your practice. We appreciate the work providers do every day and are grateful you took the time to share this feedback. – Adam
Christina D.
Quick efficient clear communications
Response from HeadwayJul 25, 2026
Hi Christina, Thank you for sharing your experience. We're glad to hear Headway has been helpful for your practice. We appreciate the work providers do every day and are grateful you took the time to share this feedback. – Adam
Felipe B.
The customer service I receive is outstanding. The service I received is up and above what I’ve usually received from other vendors. It makes it easier for me to do the therapeutic work when they do so much of the heavy lifting.
Response from HeadwayJul 24, 2026
Hi Felipe, Thank you for sharing this feedback. We're glad to hear our customer service has made things easier for you and helped free up time for your therapeutic work. We appreciate you taking the time to share this. – Adam