Therese S.
Efficient!
Efficient!
Response from HeadwayAug 6, 2026
Hi Therese, Thank you for sharing this — we're glad the experience has been efficient. We appreciate the feedback! – Adam

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,508 reviews with 5 stars · Clear filters
Therese S.
Efficient!
Response from HeadwayAug 6, 2026
Hi Therese, Thank you for sharing this — we're glad the experience has been efficient. We appreciate the feedback! – Adam
holiday
Easy to use.
Response from HeadwayAug 6, 2026
Hi Dawn, Thank you for the kind words! We're glad the platform has been easy to use — we appreciate you sharing that. – Adam
Ricardo G.
Love Headway! Appreciate the referrals!
Response from HeadwayAug 5, 2026
Hi Ricardo, Thank you for sharing this — we're glad to hear the referrals have been coming in! We appreciate the kind words and the work you do for your clients. – Adam
mike W.
Headway has made finding therapists very convenient. Once my insurance information was input I was able to find therapist that were in network and what my copay is. Using the filters, it is convenient to identify therapists to fit my needs and availability. I highly recommend Headway to friends and family seeking counseling.
Response from HeadwayAug 5, 2026
Hi Mike, Thank you for sharing this — we're glad finding the right therapist felt easy and efficient. Knowing your insurance is covered and being able to filter by availability and fit makes a real difference, and it's great to hear the experience has been positive. We appreciate the recommendation! – Adam
Patricia H.
Great support from all!!
Response from HeadwayAug 5, 2026
Hi Patricia, Thank you for the kind words! We're glad to hear you had a great experience with our support team — we appreciate you taking the time to share this. – Adam
Christine Del R.
Quick response and addressed my question, allowing me to complete my work in a timely manner without hassle.
Response from HeadwayAug 5, 2026
Hi Christine, Thank you for taking the time to share this. We're glad the support experience was helpful and that you were able to complete your work without hassle — that's exactly what we aim for. – Adam
Sunshine Collective T.
Starting a private practice can be overwhelming, but Headway has helped make the process much more manageable. The platform is user-friendly, credentialing has been straightforward, and I've appreciated how responsive the support team has been whenever I've had questions. Scheduling, insurance billing, and documentation are simple to navigate, allowing me to spend more time focusing on what matters most—my clients. I've also been pleased with the client referrals I've already begun receiving. I'm excited to continue growing my practice with Headway and would gladly recommend it to other clinicians.
Response from HeadwayAug 4, 2026
Hi there, Thank you for this — we're really glad Headway has helped make building your practice feel more manageable. Hearing that scheduling, billing, documentation, and referrals are all working well is exactly what we hope for. We're excited to be part of your practice's growth and appreciate the recommendation to other clinicians! – Adam
customer
Great onboarding experience, credentialing process is efficient. Easy to navigate platform.
Response from HeadwayAug 4, 2026
Hi there, Thank you! Smooth onboarding, efficient credentialing, and an easy-to-navigate platform — that's exactly what we aim for. We appreciate you sharing this. – Adam