Charli
No issues
No issues . Love the AI assisted notes.
Response from HeadwayAug 17, 2026
Hi Charli, Thank you — glad to hear there are no issues and that the AI notes are hitting the mark! – Adam

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Mental Health · New York, New York
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Mental Health
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Showing 1,508 reviews with 5 stars · Clear filters
Charli
No issues . Love the AI assisted notes.
Response from HeadwayAug 17, 2026
Hi Charli, Thank you — glad to hear there are no issues and that the AI notes are hitting the mark! – Adam
Sally G.
The platform is easy to manage; using the calendar and quick to solve issues with the help of online support. The reimbursement is appropriate and timely deposited. I would like to receive more referrals.
Response from HeadwayAug 17, 2026
Hi Sally, Thank you for sharing this — glad the platform, support, and reimbursement timing have all been working well. We hear you on referrals and will pass that feedback along to the team. – Adam
Reynolds H.
Better response to problems.
Response from HeadwayAug 17, 2026
Hi Reynolds, Thank you for the feedback and for being part of the Headway community for so long. We're glad to hear the responsiveness has been helpful. – Adam
Jacqueline G.
I appreciate the easy access to resources and continuing education opportunities that Headway offers. I also appreciate the user friendly platform for charting patients progress, as well as having ample options for other provider referrals when my client's could benefit from additional support.
Response from HeadwayAug 17, 2026
Hi Jacqueline, Thank you for sharing this — glad to hear the resources, charting tools, and referral options have all been working well for you. We appreciate the thoughtful feedback. – Adam
Lillian F.
I find Headway to be efficient and clear. I have brought several of my clients here. It makes billing much easier and setting up insurance clients is quick and easily set-up. I have gotten referrals from Headway and I am grateful for that. I think Headway is A+ in the ease with which it operates.
Response from HeadwayAug 17, 2026
Hi Lillian, Thank you for this thoughtful review — it's wonderful to hear that the billing, insurance setup, and referrals have all been working well for you. We're glad Headway has been a good fit for your practice. – Adam
Mina L.
Whenever I make an inquiry and need assistance, the staff is responsive, kind and assists in solving issues that arise . I couldn’t ask for a more responsive staff! Mina Law-Glassman
Response from HeadwayAug 17, 2026
Hi Mina, Thank you for the kind words — we're glad the team has been there for you when you've needed help. We'll pass this along. – Adam
Jessica C.
Everything about this platform is absolutely amazing! Easy to use, AI tools are outstanding, and just love headway overall My favorite platform I have ever used
Response from HeadwayAug 17, 2026
Hi Jessica, Thank you for this — "favorite platform I have ever used" is about as good as it gets! We're glad the AI tools and the overall experience have been working well for you. – Adam
Ishrat A.
Very easy to schedule clients, writing notes, and even with getting paid
Response from HeadwayAug 17, 2026
Hi Ishrat, Thank you for sharing this — glad to hear scheduling, notes, and payments have all been working smoothly. That end-to-end ease is exactly what we're going for. – Adam