Barbara M.
great communication
Got back to me right away
Response from HeadwaySep 10, 2026
Hi Barbara, Thank you! Quick, clear answers on benefits questions is exactly what we aim for — glad we could get back to you right away. – Adam

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,508 reviews with 5 stars · Clear filters
Barbara M.
Got back to me right away
Response from HeadwaySep 10, 2026
Hi Barbara, Thank you! Quick, clear answers on benefits questions is exactly what we aim for — glad we could get back to you right away. – Adam
scott
Excellent service
Response from HeadwaySep 9, 2026
Hi Scott, Thank you so much for the kind words! – Adam
Peggy C.
I have my first EAP client though headway and needed to know the cpt code as well as what documentation was required and I got what I needed
Response from HeadwaySep 9, 2026
Hi Peggy, Thank you! Glad we could get you the CPT code and documentation details you needed for your first EAP client — congrats on that milestone! – Adam
Scott A.
So Far So Good. I have not met with the councilor yet but the ease in setting everything up through Headway has been very easy.
Response from HeadwaySep 9, 2026
Hi Scott, Thank you! We're so glad setup was easy for you — hope your first session goes great! – Adam
Admin Imperial C.
quick response.
Response from HeadwaySep 9, 2026
Hi there, Thank you for the kind words! Quick, responsive support is exactly what we aim for — glad it landed that way for you. – Adam
Margaret R.
I find that Headway is a great all encompassing platform to work with as a Clinician-LCSW, It provides all of the options I need, even the availibility of the Chat oprion is so helpful . Headway billing reduces not only time which I would have to spend on same, it is also very efficient.
Response from HeadwaySep 8, 2026
Hi Margaret, Thank you so much! An "all-encompassing platform" is exactly what we're building — so it means a lot to hear that from a clinician. We're especially glad the billing and chat features are making a difference for you. – Adam
Simon K.
My therapist accepts my insurance.
Response from HeadwaySep 8, 2026
Hi Simon, That's exactly what Headway is here for! Glad you found a therapist who works with your insurance. Thank you for sharing. – Adam
Barbara
A lot of reminders so you do not miss your appointments. Up to date with all e-mails
Response from HeadwaySep 8, 2026
Hi Barbara, Thank you! Staying on top of appointments is so important, and we're glad our reminders and emails are keeping you in the loop. We appreciate you sharing! – Adam