HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
Excellent
Showing 1,508 reviews with 5 stars · Clear filters
Allison L.
The person working with me was able to find an answer and help me resolve my concern.
Response from HeadwayOct 23, 2026
Hi Allison, Thank you for sharing this! We're glad the person you worked with was able to track down an answer and help resolve your concern. We appreciate you taking the time to let us know. – Adam, Team Headway
Joanna L.
Quick response and solved the issue, thank you!
Response from HeadwayOct 23, 2026
Hi Joanna, Thank you for sharing this! We're glad our team got back to you quickly and was able to get the issue sorted out. We appreciate you taking a moment to let us know. – Adam, Team Headway
Razia M.
customer service
Response from HeadwayOct 23, 2026
Hi Razia, Thank you for the five stars and for calling out our customer service! We're glad our team was able to help, and we appreciate you taking the time to share this. – Adam, Team Headway
Maira Horta M.
Prompt responses and knowledgeable staff. On the constructive side, I have to constantly validate my information when I try to login to your site and input a code from the text message, which is not very efficient.
Response from HeadwayOct 23, 2026
Hi Maira, Thank you for the kind words about our team, and for the constructive feedback too. We hear you on having to re-verify with a text code each time you log in, and we'll share that with our product team as we look for ways to make signing in smoother. – Adam, Team Headway
Alexi W.
My therapist Dr. Brittany created a really safe space for me to talk and be open with her.
Response from HeadwayOct 23, 2026
Hi Alexi, Thank you for sharing this! Feeling safe enough to talk openly makes such a difference, and we're so glad to hear that has been your experience. We appreciate you taking the time to share it. – Adam, Team Headway
Jorge G.
Easy to nagivate application. Thank you
Response from HeadwayOct 23, 2026
Hi Jorge, Thank you for taking a moment to share this! We're glad to hear the app has been easy to navigate, and we appreciate the kind words. – Adam, Team Headway
Maximilian G.
Good experience
Response from HeadwayOct 22, 2026
Hi Maximilian, Thank you for taking the time to share this. We're glad you've had a good experience, and we truly appreciate your feedback. – Adam, Headway Team
Ramon R.
Supportive, flexibility, independency for providers, professionalism, convenient and efficient technology leading to quality service and documentation reduction, among other outstanding aspects.
Response from HeadwayOct 21, 2026
Hi Ramon, Thank you so much for such a thoughtful review. We're glad the flexibility, independence and technology have been working well for you, and we truly appreciate you taking the time to share your feedback. – Adam, Headway Team