customer
Headway takes the hard work out of…
Headway takes the hard work out of billing.

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
Excellent
Showing 1,508 reviews with 5 stars · Clear filters
customer
Headway takes the hard work out of billing.
Hana D.
Headway has facilitated my online practice by getting me credentialed with a major insurance company and listing me in their therapist directory. I got a few clients through them and I add all my clients, who find me through other sources, into my backoffice, so Headway can handle the billing. I get paid by Headway twice a month by direct deposit, which is great! I don't have to worry about getting paid, I just need to see my clients and confirm the sessions on Headway. Also, whenever I need support, they respond in timely fashion and are always very helpful. I highly recommend Headway!
Response from HeadwayAug 25, 2023
Thank you for the feedback!
Tara C.
I am a practitioner with Headway and could not be happier with my experience. This is my first time in Private Practice and Headway literally helps you from the very beginning with getting paneled with insurance companies and doing the paperwork that's necessary. Not only that, but as I continue to provide services I never have to worry if I'm going to get paid and their support team is super helpful with any questions that I have. I have colleagues that have decided to get paneled on their own, and I constantly hear how they have to argue with insurance companies, how they're worried about collecting copays, and how they don't know when they will get reimbursed. I never have to worry about this, and feel supported as a clinician. I highly recommend Headway to fellow practitioners.
Response from HeadwayAug 24, 2023
So happy to hear it! We're glad to have you with Headway.
Tihara T.
Excellent company! I was able to get credentialed with multiple key insurance companies. Their EHR product is attractive, easy to use and responsive to ideas for improvement. Their notes and treatment plans are easy to use and thorough with prompts to help to remember to update treatment plans. The compensation is the best I have seen and I hope they continue to grow. I had a client that was accidentally billed too much. They quickly resolved the issue and went above and beyond. Highly recommend them and have already sent this product to a few friends.
Response from HeadwayAug 24, 2023
Thank you for the feedback! Always here to help.
Maile Grace, L.
I have been working with Headway for almost three years now. They have always been transparent, helpful and genuine in their customer service and on the platform. They are always making improvements and in the few times mistakes have been made, they have been remedied quickly, honestly and handled with integrity. Very grateful to be a clinician here.
Response from HeadwayAug 24, 2023
Thank you for the kind feedback!
Quinn
Insurance Headache Gone I have always hated working with insurance companies. Headway has taken this issue away and it makes being in private practice so much easier. They also help with finding new clients when you need them.
Response from HeadwayAug 24, 2023
Glad to hear it's been helpful for your practice!
Tanya M.
I love working with Headway! They are easy, people are so helpful, and the insurance panels moved fast! I’m really enjoying my work with them!
Response from HeadwayAug 24, 2023
Thank you for the feedback!
Vanessa A.
My onboarding experience has been seamless and Headway has been really invested in my success as a therapist. I've received a lot of great education and guidance on marketing my practice as a new provider in private practice. The credentialing process is easy and seamless. I also find their EHR to be very user friendly. Also, the folks that work at Headway are kind and energetic. I feel valued.
Response from HeadwayAug 24, 2023
Glad to have you here!