HeadwayHeadway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health
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Showing 1,508 reviews with 5 stars · Clear filters
Rachel T.
Headway is one of the only reasons I am in private practice with insurance clients. They handle everything on the billing side and make my life so much easier. I don't have to worry or think about anything related to billing and can just focus on my clients. Whenever I do have an issue it is easy to contact them and I get a response very quickly and resolution is very timely. Would highly recommend for providers!
Brandy W.
My experience with Headway as a Provider has been wonderful and seamless. I have tried several other platforms and Headway by far is the most user friendly for both clients and Provider. Billing and pay from my end is effortless.
Response from HeadwayAug 31, 2023
Thank you for the feedback! Happy to hear it's been helpful for you.
Amy
Overall I have had a wonderful experience working with Headway. Headway was crucial in helping me grow my private practice. While I have not gotten many referrals from Headway, I found that between my professional organization and psychology today I had no issues getting clients. Headway has also been fast to respond to issues with billing/insurance. I love that I am able to decline partnering with insurance companies that I feel don't reimburse enough. I still have the freedom to run my practice on my own but have the security provided by headway!
Michael M.
I have been with Headway as a provider for the last 8 months. My experience with them has been great. They make it so easy for clinicians to take and bill insurance. I have not had one issue and if I have any questions they have always responded in a timely manner. My practice has increased and has become more streamlined with Headway. I am so happy I connected with them.
L.R.S.
My experience with Headway has been great! Headway did a very clear onboarding and got me credentialed quickly and easily. The system is easy to use and efficient and there is no cost to the provider! I have received payment without any delay or problems. I have recommended Headway to everyone I know. My only criticism is you cannot reach them directly via phone, you have to make an appointment to speak with a person. However they do offer answers to most questions on the site. I highly recommend them.
Kate C.
I've been a provider with headway for 2 years and have greatly enjoyed the platform. No issues, will continue with them.
Adrienne N.
I'm thrilled to share my positive experience working with Headway. Their dedication to providing an effective and cohesive practice management platform is commendable. Headway has allowed me to generate higher income, allowing more time for client care due to the ease of use of their platform for documentation and billing.
Jenna G.
Headway was easy to work with and they helped with credential with insurances in just 1 week. Tracy has been very communicative and supportive in helping me start a private practice. Would definitely recommend Headway!!