Ali P.
EXCELLENT tool to aid in finding what you need!
Once I decided to seek a mental health provider, I searched thru Google for 'therapist in my area' and Headway popped up. I narrowed my search down to the type of therapist that I was hoping to find. When I saw her picture and read her bio I felt a strong connection with her. She has been very helpful and understanding of my expectations and abilities. Headway makes it very easy to schedule, change, cancel appointments. The only thing that I found a bit confusing (I probably didn't read it right) is that they put a $1 hold on your payment method, which is never taken out. Otherwise I highly recommend this tool.
Response from HeadwaySep 18, 2026
Hi Ali, Thank you so much for this thoughtful review! We're so glad you found a great match with your therapist, and that scheduling has been easy to manage. To clarify the $1 hold: that's a standard, temporary authorization to verify your payment method works — it's not an actual charge and isn't something you'll be billed for. It typically drops off on its own after a few business days. We appreciate you taking the time to share this, and for the recommendation! – Adam