HeadwayReviews of headway.co

I've had a seamless experience with using the Headway platform.

Headway has been excellent! Headway makes it easy to access my client's files, write notes, complete referrals, and be efficient in my practice. I love that I do not hassle with insurance payments, or spend long hours billing and resubmitting billing. Headway reduces my administrative time allowing me more time to use my time doing what I love, Therapy!

Previously I was with a local therapy practice that was not very organized and made things a lot harder. When I decided to leave and do just private pay, I did okay financially but I had to turn so many away who needed therapy and needed to use their insurance. I colleague told me about Headway, and since joining last September, I have had a fairly Smoth experience and I really appreciate their dedication to making the platform as streamline as possible for therapists to do what they do best, helping people with their mental health. I am pleased with my income and with the ability to have a one-stop platform for notes and treatment plans, without the hassle of dealing directly with insurance companies. The only issue I had that was resolved two months ago, is BCBS credentialing. My previous group forgot to take me off their BCBS providers so it took a lot longer to figure out the problem. Headway stood with me the whole time to resolve the issue

Onboarding with them was quick and easy. I love their platform and how they make billing insurance so simple. I recommend to all my therapist friends.

Headway has been a positive experience for me as a provider the past year and a half

I established my private practice in 2021 and signed on with Headway. There have been several situations as they too have been growing and trying to get it right, so I will not complain. I like the quick response time, but I rather speak with a human being. After the pay was not posted in my account, I became leery of the process, but we haven't had that to happen again. It was noble of the owner to take responsibility for everyone who was effected due to the glitch on Swipe's part. I appreciate him for that and that's what kept me with Headway. The only thing that I can say is that the service was promoted as "free" and it is not. Headway retains the co-pay. I submit claims, independently, for those companies that Headway does not accept and I have the scheduled pay the same as listed on Headway as well as the co-pay from the client. So, Headway needs to say that you will retain the co-pay. Example: BCBS co-pay $40, Provider earns $89 Headway rep told me that the co-pay is included in what I earned, that's not true or I would have received $129. Using Headway, streamlines the process of submitting claims, so I will continue with Headway. It works for me.

Life changing for therapists who take insurance. No admin work, fair pay.

No having to worry about billing insurance for patients has made my workload easier. I am able to focus more on patient care than administrative tasks such as verifying insurances