Ro
Megan was very knowledgeable and did a…
Megan was very knowledgeable and did a great job answering our questions.

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,508 reviews with 5 stars · Clear filters
Ro
Megan was very knowledgeable and did a great job answering our questions.
Madahi M.
Headway has been an easy platform to follow. Most of the questions I have are answered on their website. I am brand new to the insurance world and headway has really alleviated that anxiety for me.
Response from HeadwayOct 23, 2023
Happy to hear it! We're here to help and appreciate the feedback.
Yuliana M.
Very informative. I got a lot from the onboarding. Megan gave us a lot of tips and resources to grow my practice.
Response from HeadwayOct 23, 2023
So glad it's helpful for you!
Angeline W.
What is great about Headway is their onboarding process, the easy-to-use platform and the security in knowing that if I need one-on-one assistance, I can contact someone like Heather or Guadalupe and they will set up a zoom link for us to meet face-to-face. This platform has helped me initiate and grow my business taking so much of the stress out of the process
Lee S.
Headway has been a wonderful experience as has my rep Charles. Headway has allowed me to take insurance and reach more clients. The process is easy and seamless, they are always improving the platform, getting payouts is easy, and most of all, it is just as easy for my clients as it is for me. Highly recommended.
Linda V.
As a licensed MFT since 1996, I'm so happy to now be working with Headway. The Onboarding was very easy, and my initial contact was in regular communication with me. Moving my clients to this platform was simple.
Pheleene M.
Headway has been very helpful. I am a newly licensed therapist looking to grow a private practice and they have been helpful it getting me support when it was needed. They have helped me better understand how to market myself and my knowledge in order to attract more clients. They are always available when i have questions or need additional support
Robin T.
Headway has consistently shown unparalleled support in assisting me as a provider. Their proactive approach ensures that my office manager and biller face fewer challenges, as Headway takes on the heavy lifting. Their prompt notifications about any issues and their admirable accountability in admitting any mistakes stand out. They are not punitive towards their providers, which fosters a positive working relationship. I highly appreciate the referrals from Headway. Most importantly, they allow me to stay true to my practice and policies while significantly reducing the operational stresses faced by my office staff. I genuinely enjoy collaborating with them and would highly recommend their services. For Providers: Headway respects the autonomy of providers. They understand the significance of the right client-provider fit and do not compel providers to work with clients that may not align with their practice. In situations where there's not a good match, Headway actively assists in finding a more suitable provider, ensuring a win-win situation for everyone involved. Based on my 3-year association with Headway, I strongly vouch for their approach and would encourage other providers to consider partnering with them. For Clients: Headway offers clients an efficient platform to explore and connect with providers. It empowers clients to make informed choices by reaching out to providers they believe will best cater to their needs.