Alan B.
Headway has been great
Headway has been great. Even during the Change Healthcare debacle, they have attempted to do what they can to mitigate client impact.
Response from HeadwayMar 8, 2024
Thank you for the kind feedback!

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,508 reviews with 5 stars · Clear filters
Alan B.
Headway has been great. Even during the Change Healthcare debacle, they have attempted to do what they can to mitigate client impact.
Response from HeadwayMar 8, 2024
Thank you for the kind feedback!
Chae G.
As a current therapist with Headway, I am extremely pleased with the ease of the credentialing process, the user-friendly platform, and the insurance verification process with my clients. Headway is the primary platform that I use and I would recommend it to other therapist who want to see insured clients without the hassle of submitting insurance claims.
Response from HeadwayMar 4, 2024
Thank you for the feedback! We appreciate you being a part of Headway.
customer
They do a lot to help grow my practice!
Tiara
I’ve had a good experience this far and look forward to seeing more clients with them.
Tara K.
Getting more clients, it's been slow to get clients. Just got 2 new ones, my goal is to get 10-12 clients a week.
Response from HeadwayFeb 19, 2024
Appreciate you being a part of Headway and thanks the feedback!
customer
Headway is wonderful! Great customer support, great and responsive billing/insurance estimates, and very easy to use intuitive documentation templates!
Response from HeadwayFeb 18, 2024
Great to hear and thank you for the feedback!
customer
Lots of help setting up and getting going was great, but even better is the continued support!
Response from HeadwayFeb 18, 2024
Thank you for the feedback! We appreciate you being here.
David
Reimbursement structure is transparent and platform is easy to navigate.
Response from HeadwayFeb 14, 2024
Thank you for the feedback! We appreciate you being a part of Headway.