Sclafani L.
Seamless
Love that my payment goes through right away and that I get appointment reminders
Response from HeadwayMay 9, 2024
Appreciate you being here and thank you for the feedback!

Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,508 reviews with 5 stars · Clear filters
Sclafani L.
Love that my payment goes through right away and that I get appointment reminders
Response from HeadwayMay 9, 2024
Appreciate you being here and thank you for the feedback!
customer
Everything just works so smoothly. From appointments to reminders to the actual meetings and the followups. I haven’t known a company with better or more consistency than this. Dragonfly has been a true blessing to me and Taylor; what can I say about her, she is fantastic, caring and understanding; just awesome
Response from HeadwayMay 9, 2024
Thank you so much for the feedback! Love to hear that you've found a great fit with your provider.
Loi M.
I find Headway very convenient and easy to use! I love my clinician NP Milka Galvez, and I genuinely find the messaging feature VERY useful as some offices are always so hard to reach just to forward a message to the clinician.
Response from HeadwayMay 9, 2024
Appreciate the feedback and thank you for being a part of Headway!
Riley
I was referred to my current counselor from the counselor that was leaving her business. The two women had met one another and started a friendship. At the point when I needed to get a new counselor I was glad to be able to see the new counselor that my previous counselor knew.
Response from HeadwayMay 9, 2024
So nice to hear! We love building community and are glad to have you here.
Nicole H.
I've been using headway since December of 2023, and it makes managing my appointments very easy. Whether it be to schedule an appointment or if you need to cancel. Definitely recommend using Headway because they have a long list of professionals you can see with their background.
Response from HeadwayMay 9, 2024
Thank you for the kind feedback! We appreciate you being a part of Headway.
Larry W.
Helpful encouraging
Dem
Appreciate the clear online interface. So far have found two excellent therapists here. No complaints.
Response from HeadwayMay 9, 2024
So glad to hear it! Thank you for the feedback.
Amanda L.
They were able to find an appointment time that works around my work schedule.