headspaceReviews of headspace.com

As others are saying, appalling customer service. I was a founder member and had an automatic renewal. After many years I received notification that the fee had increased 35% when the agreement had been that it would remain at the same level for good, as I was an early supporter. I emailed customer service twice with no response. After two weeks I cancelled automatic renewal. When they finally responded, they said they had known about the problem and were working on it, but they couldn’t get me back on my old deal. I do not recommend Headspace, there are other providers and I’m sure they will have better customer service.

Horrible customer service. Charged me almost 100 dollars for another year and will not respond to cancel.

The app is good but customer support is slow. It is a lot of money for what they offer Be careful u don’t sign up to automatic renewal - difficult to cancel, No telephone support. Took 10 days but finally did get a response; changed rating from one star to 3 stars as the app is good if u r willing to pay

Non-existent customer service. Just appalling. Genuine issues & concerns over inconsistent subscription, payment & account details have gone unanswered for nearly 3 weeks. This is NOT a product that has your mental health & wellbeing at its heart. Go elsewhere.

it took 74 euro form me I had stopped subscription but it didn't stopped then suddenly they took 74 euro from me and they wont answer me they are thieves and I don't know what to do. horrible people.

Was charged $100 on my card. I have never heard of this headspace crap, i dont even have this spotify or youtube stuff ?? Ive sent emails and facebook messages and i have had no reply total sham!. Scam ! Big frausters stealing money from peoples account. Unable to attach snapshot.

After waking up on January 2nd after experiencing explosive diarrhea on the 1st, I knew that 2020 was going to be a blast. Right up until I open my phone and see an email for Headspace thanking me for my annual subscription. I jumped out of bed and was relieved to find out that in their terms and conditions, it is possible to receive a refund within the 30-day since the renewal (for yearly and forever subs). "Great!" I told myself, I just have to email them. Their automated response suggested that they would respond within 2-3 business days while their website said they worked 7 days a week. After 3 business days, still no response. Here is what I did next to receive my refund: 1. DM them on all social media It seems like although they claim to respond to emails in order, if you @ them on Instagram or Twitter, they answer your request sooner it seems. Make sure to DM @headspacehelp on twitter and if that doesn't work, you can try tweeting @ them. Anyways, this was a horrible experience since they claim to send emails warning about auto-renewals but nowhere in my emails did I receive a warning. (NOTE: their terms and conditions do not indicate that they are obliged to) To whoever is in going through this, may you relieve your stress elsewhere and good luck.

Took $75 from me when I'm a student and a member of a group that give me free subscription. What a scam. For those who have successfully received their refund back let me know what you have done!