headspaceReviews of headspace.com

I've been using the app for 4 year's and recently I was contacted to say i needed to sign up , even though I was paid up. I erringly signed up for a new account and neither of them work and despite numerous efforts to get in touch with Headspace the responses range between Dreadful and non-existent

I get a “free” subscription through my Vitality insurance policy. As a frequent user of Calm and Peloton meditation I had assumed it would be similar. I’m so disappointed. The app is cluttered with endless scrolling needed to find a meditation topic that fits a time you want (insurance credits 10 mins plus only). The meditations are amateurish and feel very much like being spoken to like a child or someone who doesn’t understand basic instructions. The narrator voices are irritating. I wasn’t surprised by the negative rating but to see the furore & deception customers are feeling around subscription makes me like this app even less. My insurance cost is reduced through earning points and meditating consistently (only through headspace!) is a substantial contributor to those points. As someone who meditated often this was really appealing to me but I am just really underwhelmed and disappointed.

I love Andy and what he does. Onboarded in meditations few years ago from his Netflix series, 3 years subscriber already.

DEAR FELLOW VICTIMS OF HEADSPACE MEDITATION LIMITED, I'm writing a second review here because I would like to advise you about possible steps to prevent further subscription withdrawals from this company of hell: 1. You have the wright to withdraw your consent for the next payments by contacting your bank up to 1 business day of the due date - Check the citizen bureau advice for that. 2. Please contact the companies house about this fraudulent company, also any consumer organisation for help.

Just trying to get your money! I'll keep it short because i had the same experience as most of the others. No warning... just charged me for another year and refused to refund me. Here was their response 6 days after being billed: I understand you would like to request a refund. You have definitely reached the right Headspace expert to handle this for you! Unfortunately, we regret to inform you that we are unable to process a refund for the charge that occurred on Jul 9, 2025, as the cancellation period has ended.

I enjoyed Headspace, particularly for its sleepcasts. The app is well designed, without a ton of jangly advertisements or the kind of content you want to get away from when using a meditation app. However, I was really frosted by their handling of subscription renewal. I attempted to cancel my new year of subscription on the day they charged me the renewal fee, because I learned that my health care provider offers access to the app as part of my paid member benefits. When I asked Headspace to refund the charge they had just levied for the new year of subscription--which was to begin that very day--they refused, saying they can't refund for partially used subscriptions. Are you kidding me? I requested this the very day of renewal. There was no partial use of the new year. This is total BS and exactly the kind of behavior that makes consumers shy away from subscription model pricing. Also, the annual fee is about $95, so it is a lot--especially when I just got laid off. Unfortunately, this kind of negative experience leaves me feeling exploited and overshadows the enjoyment I got from the app. Thanks for bringing more stress, anxiety, and consumer anger into my life, Headspace.

Similar to some of the other reviews, my subscription was renewed. I did get a reminder email however, it went to my spam folder. I contacted them and they refused point-blank to give me a refund. I'd totally forgotten about it as I'd stopped using it. I found the CBT and mindfulness stuff pretty useless, most of it is regurgitated from elsewhere, lots of it you can get for free on other websites. My advice, don't waste your money, there are much better, free options which are easy to find.

They renewed my subscription without any warning. I didn’t spot it. When I saw it on a bank statement, I called to get a refund as I hadn’t used the service in the while (and not since the renewal). They would not refund the annual subscription monies, despite me asking many times. Sharp practice. I’d understand if I’d used it since they took the money but I hadn’t. Feels like the business has moved on from helping people to making money at any cost to its customers. Interesting to see so many other negative reviews too.