Elizabeth
Communication
Communication

Hawaii Car Transport is a leading provider of vehicle shipping services to and from Honolulu, Hilo, Kahului, Kona and Nawiliwili. At Hawaii Car Transport, our goal is to make vehicle shipping to and from Hawaii as easy and cost effective as possible.
Hawaii Car Transport (hawaiicartransport.com) has 365 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Elizabeth
Communication
Linda
it was easy, fast, and efficient
Avari A.
Use anybody else. Absolutely the worst company I have ever worked with. Lana their manager is more interested in talking over customers to prove her point than assisting them. She’s rude, dismissive, and not suited for the position she is in. I’ve had so many issues with this company since I decided to work with them. Aside from charging me $300 extra and keeping a card on file that I asked them to destroy, my car was supposed to be on a shipment leaving two weeks before. I only found out my car had been moved because I called to confirm as I was driving in between states to drop it off. They weren’t professional enough to give me a curtesy call or a heads up. They make you hold for 30min to an hour and are unable to answer any questions. This was supposed to be an easy two week process but it is looking like it’ll take two months.
Response from Hawaii Car TransportJun 12, 2025
We’re sorry to hear about your experience and truly regret that you’ve felt this level of frustration. We’d like to clarify a few points regarding your concerns. We did not charge an additional $300. The full shipping amount and coverage were initially processed on the wrong card. After you let us know, we refunded the coverage amount and reprocessed it on the correct card you asked to use. No extra charges were made. Regarding your vehicle’s shipment, we sent an email on May 30 confirming that the vessel had departed. You were also provided with a booking number that can be used to track your vehicle at any time by visiting https://www.matson.com/auto-tracking.html We understand how important communication and support are throughout this process and we apologize if there were delays or if you had difficulty reaching us. We’ll make sure your feedback is shared with the team to help us continue improving.
Eric
2nd time using Hawaii car Transport. Directions were easy, drop off had no issues, and car was delivered to my house in a timely fashion as scheduled!
Pamela T.
Working with Pasha to ship, my car was excellent. From the booking to the keeping me updated as to where the vehicle was to the delivery getting the car it was perfect thank you very much.
Duante
I was nervous at first. Shipping a car from Seattle to Honolulu was a big thing, but HCT took care of me from day one and had the BEST price on the market. I initially booked car to leave on 5/7, but that shipment got delayed. Luckily for me, that gave me 3 weeks to spend with my family before I moved to Hawaii for good. I drove to Oakland to save money and see friends. I got to have a mini vacation before I left the mainland. My car was scheduled to leave the port on 6/5 and be deliverable to me on 6/12. I am actually ALREADY in possession of my car! Boat filled and sailed on 5/28. I got my car yesterday on 6/5. I moved to Kapolei and have been splitting use of my roommate's car. Getting my car early has given me my FREEDOM early. I have a 2012 Mini Clubman with tints, sunroof and more. I spent the WHOLE day yesterday cruising the island and loving my car! I would recommend HCT to anyone. THANK YOU FOR GETTING NELLIE HERE IN ONE PIECE AND ON TIME!
Tammy
I picked up my vehicle yesterday at Matson, Sand Island Hawaii. My vehicle was in the same condition as when it was picked up over a month ago, and this was my 3rd vehicle I shipped from Washington State. I highly recommend Hawaii Car Transport for their services. I appreciated the automatic updates as to the status of my vehicles. They are affordable and their customer service representatives are professional and courteous knowing that as the customer, you are placing great trust in them to ship and take care of your vehicle.
GEOFFREY M.
This company their businesses are legitimate They don't scam people