Julie L.
DO NOT order from this company
DO NOT order from this company. I ordered my shirts on 6/4/2026 and PAID for expedited shipping (4-6 business day) and I did not get them until 6/22/2026. I needed them for an event, hence the expedited order. They confirmed the order on 6/11 and still did not ship them out until 6/15/26. So I did not get them on time for my event and also discovered this is a front company for CHINA. I thought I was ordering from California until I finally got a DHL tracking number showing they were coming from China. I had tried to stop the order when they didn't come in. They argued with me to say my order was within the timeline but it was not. I wish I would have looked at reviews as it appears this isn't the first time this has happened. Because they won't give me my money back, my only recourse is to try and dispute the charges with my credit card company. What a Nightmare! 7/10/2026 - They offered me 20% discount off my order of $141.66 as a gesture of goodwill - that is $28.33. What a joke. That is not including the $93 just for the "expedited" shipping that was not expedited.
Response from VinCo Hawaiian ShirtsJul 4, 2026
Hi Julie, Thank you for your feedback. We're sincerely sorry that your order did not arrive in time for your event. According to the shipping updates from DHL, the delay was caused by severe weather conditions, which unfortunately were beyond our control. We understand how disappointing this was, and we've already reached out to you by email to offer a refund as a gesture of goodwill. We're currently waiting for your response and remain ready to resolve this matter as soon as we hear back from you. We appreciate your patience and hope to have the opportunity to make this right. VinCo support team