Hawaiian AirlinesReviews of hawaiianairlines.com

Good luck if you miss your flight due to their airline delays. You be will screwed and stranded on a lonely Hawaiian island with no one to help. No aloha there. Just you spending hiked up prices for a one way ticket back home. Stay away! Pay a little more for Korean air.

5 hour flight, no legroom, no entertainment devices, delayed takeoff, just an all around bad experience

Don’t book Hawaiian Airlines if you can help it, the leg room is cramped, if it a long flight, you will felt claustrophobic, also they forced you to eat vegetarian bc one cart ran out of normal options? Didn’t even check inventory? Cheap airline only care about profit?

I recently traveled on the Las Vegas–Hawaii route (approximately 5 hours and 30 minutes) and found the overall service below expectations. For a flight of this duration, only a single sandwich and one beverage were provided, while any additional snacks and drinks were offered at relatively high prices. The cabin temperature was noticeably cold, which is not unusual, but when requesting a blanket I received inconsistent responses: some crew members stated that none were available, while others mentioned that it could only be purchased. Given that this was not a low-cost carrier, I expected a higher standard of service, more consistent with both the fare paid and the reputation of American carriers.

We booked a flight from Maui to Oahu YESTERDAY, and called back to change the reservation because we need to be on Oahu for a business meeting time change. After making the reservation change and paying $20 for each of us, we noticed on the app that the reservation was reverted to the original reservation. So my husband called AGAIN (a total of three times yesterday) to correct the reservation. We wake up this morning, check the app, and the reservation is reverted to the original reservation AGAIN! And our paid-for bulk-head seats were booked by someone else. So, my husband calls reservations again, spending an hour trying to get us on the flight we need. And because the only seats left are first class seats, they want to charge us almost $300! These people are totally inept and unapologetic about their screw up that they expect us to pay for. DO NOT FLY HAWAIIAN!! Update: when we arrived at the airport to catch our flight, they still had us on the old flight! And the flight was full, including the first class seats we paid for, which were resold to other people. Now we have to scramble to get on another flight and reschedule our meeting. Never again!!

If you are flying Hawaiian Airlines on any domestic flight or an international flight to French Polynesia or the Cook Islands then beware!!! They do not offer any catering to dietary requirements, that includes - no catering for celiacs, no catering for lactose free, no catering for vegan or vegetarian, and on and on. I'm currently on a flight from Seattle to Honolulu - I can't eat the snack because I am celiac and no alternative is offered (not even a bag of chips). I have a connecting flight from Honolulu to Rarotonga and have been informed nothing will be available for me on that flight either. Due to the time we are landing in the Cook Islands nothing will be open, so I am going to go 24 hours with no food!! This is genuinely dangerous and I have no idea how the airline can justify this. I have even requested if they could provide a voucher for me to get some food during my brief layover in Honolulu - they've said no to that as well. Genuinely abysmal and I won't be flying with these guys again.

Sehr zufrieden, megat nette Mitarbeiter! Alles pünktlich, sauber und an Board super Service, da beginnt der Hawaii Urlaub schon im Flieger! Würde wieder buchen!

Hawaiian is not a great representative of our state. I fly to and from the mainland several times a year. There are exceptions, but the staff are generally indifferent. Nothing is really terrible, but given that they are named after our beautiful state, they should look at other airlines, including international ones, and do better. Live up to your name Hawaiian Airlines.