Hausandhues Reviews | Read Customer Reviews of hausandhues.com

Hausandhues Reviews | Read Customer Reviews of hausandhues.com

Hausandhues reviews

Showing 59 reviews with 1 star · Clear filters

Janet G.
Jan 19, 2026
I ordered 12 gallery frames and only…
I ordered 12 gallery frames and only received 6. I have notified them multiple times and they still haven’t sent them.
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Cathy H.
Jan 3, 2026
Horrible service!
Placed an order on 12/16 (website said will ship 3-5 biz days). I contacted H&H on 12/23 and they said "We’ve recently experienced a high volume of orders, which led to some shipping delays". Then I reached out again on 12/26 and they replied with a tracking number for shipping. It's now 1/3 and USPS still doesn't have the package yet. Very dissatisfied!
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M R.
Dec 21, 2025
Order hasn't shipped after 3 weeks
I'm going on day 21 since I ordered, my order still hasn't shipped.
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Mike K.
Dec 19, 2025
Creased and doesn't fit frame
The poster had some creases along the edges straight out of the packaging (I was extremely careful). Also the poster doest fit in the frame that is apparently of the same size. It is too big
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John B.
Dec 19, 2025
Wish I could give them zero stars as…
Wish I could give them zero stars as that is what the seller deserves. Bought this back in mid November. Came with a long scratch on the plexiglass. Contacted the seller and they sent out replacement plexiglass. Arrived poorly packaged and broken in two corners. Contacted them again and they said they would send out a replacement when they could get to it! I said WTF, I ordered this weeks ago and get on it. They said they would try! TOTAL BS AND LACK OF CUSTOMER SUPPORT! I'm 63 years old and know how this works. Filed for a refund and Amazon obliged. DO NOT SUPPORT THIS CRAPPY COMPANY!! h
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Garland T.
Dec 13, 2025
Premature How Did We Do
Premature How Did We Do Your email was received today but shipment is not scheduled to arrive for another four days
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Matthew G.
Dec 2, 2025
My order was canceled by your company…
My order was canceled by your company only because you wanted to charge me more. You had the items, but you wanted me to pay more that what the order summary stated. That's unethical and inexcusable. Furthermore, your customer service directed me to go to another website and pay more there if I didn't want to pay more through you directly. This happened a couple days after the order was placed. What I thought was being shipped was canceled and I was left empty handed.
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Ma
Nov 20, 2025
No order updates
No order updates. Was displaying 3-5 day shipping and it has been 9 days and there has not been a single update.
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