The HartfordReviews of hartfordauto.com

DO NOT USE THIS COMPANY! THEY RAISE YOUR RATES IN MIDDLE OF POLICY! I’m disabled and prepaid for 6 months of car insurance. I was never a emailed of a rate change. They claim they sent regular mail saying they wanted 24 dollars more. They said a week later they realized it was 31 dollars. I travel internationally and told them I would be gone. They will not email you any adverse change to your account. They hide like children behind cowardly” snail mail” . I now owe the state over 300 in suspended license fees.. THANK HARTFORD

You must wonder how they get away with it. If ever I saw a bunch of phony '5 star' reviews! Of course (unfortunately) these can be purchased. They even control much of the internet crammed with their own websites of which less than half even work. How could a review board show a total rating of 1.6 stars have 'two' one star ratings followed by (countless) 5 star ratings? Plenty pathetic to put out the doe (from clients premiums) to phony up the ratings to cover their butt's but will they cover 'you'? I have even had a bad time trying to pay my premium! Not too many business' make (that) difficult. Try to pay from the website they send you for payment; Nope. Try on other websites and get; "Oops We're Sorry- Something Seems to Have Gone Wrong', or 'You can not proceed or back-up or merely a ' ! ',etc. Been this way since before Covid so (as usual) can't use (that) one like so many failures have. Sad.

lowest score I can give. This company takes advantage of the elderly. They told my mother that her car was worth $350. Then they kept raising her rates. Each year it was higher. This year I helped her find another insurer. For half the price. In my opinion this company scams the elderly and AARP is an enabler.

Worst Car Insurance I have ever had. Premiums were higher than what I had with Geico and I am a senior.

Was sideswiped by a driver who tried to get ahead of me by passing on the right shoulder. Problem was there was someone already sitting on the shoulder in front of the driver so to avoid hitting him, he turned into me. In any case my claim through The Hartford has been handled with the utmost professionalism and compassion by Meaghan Sprague in the claims Dept. I can't say enough good things about her. My car was repaired within a week after handing it over to the repair shop. I am now looking to work with The Hartford to prove culpability on the other driver's part. I hope The Hartford doesn't hit me with punishing rate hikes but in any case, Meaghan and the claims process has been exemplary. Also a shout out to Peter Kwan for exemplary service as well.

Great insurance company. always helpful. They always answer and are very professional

SARAH BAKER FOR PRESIDENT!!! What a wonderful experience to have someone that was so thoroughly knowledgeable, professional, and at the same time very personable. She had answers to questions that I didn't even know I had. She made the choice, and more importantly, the transition to go from my current provider to the Hartford extremely easy, and smooth. Thank you so very much for saving me a BUNCH of money. Tom Bauder Conf. # 15712169

Kaitlyn is great to work with. In spite of my schedule and difficult connections she made it work.