The HartfordReviews of hartfordauto.com

Had an auto policy with the Hartford through AARP when time came to renew my policy they doubled my premium even though I'd had no claims have had no issues have had no tickets. When I contacted the company they agreed that there was nothing that I had done for my rate to increase they were increasing rates simply because they had to pay claims for other things that had nothing to do with me or my car.

One of the worst companies, terrible customer service!, they DO NOT return phone calls!, outrageous prices, just switched and saving money already!!

Hartford deserves zero stars. Hartford clearly operates out of the playbook:Deny, delay and Depose. They denied the claim first on the premise of the time the claim was submitted. An attorney clearly showed Hartford this was incorrect. Hartford never returns phone calls, despite them claiming that they rare required to within 48 hours. Hartford refused to return my attorney’s calls. I was forced to file suit. Hartford immediately settled. After paying less than 20% of the claim (my attorney taking 30+%), they discontinued payment. They never return phone calls. A second suit is bring filed.

This is hands down the worst company I have dealt with! Warning DO NOT USE THEM. They will leave you without coverage and cheerfully say “have a good rest of your day ma’am.

They just cover themselves and the expense of their clients. Even though I was a victim of a hit and run. And 5 months later after the date of the accident the so-called criminal who did a hit and run on me and my car and produced a fake witness being her friend, The Hartford even though finding her at fault, paid out her claim against me. And reported a point against my DMV license regarding the accident. Throughout this experience, the Hartford never notified me that they paid out. I find out 5 months later after the date of the payout, when they notify me of the to hike up my annual premium. And they tell me they did not hike up my premium because of the accident. They also have falsified so much information regarding the accident. And had to correct themselves a number of times to cover their liability against me. I am reporting them to the California State Board of Insurance. This type of insurance fraud, where your own insurance defrauds you needs to stop.

We had insurance with them for 3 years. No claim! Out of the blue before renewal we got canceled. They claim that the underwriter considers our pet products high hazard product. Then today we get an invoice from them that they want to charge in dec! What kind of scam are they running?? Oh and the best part is I have a new insurance for 2025 with the same underwriter :) Never ever trust them they are terrible!

Early in November 2024 I went online to get a quote for auto insurance, using my current email address. Ultimately over the phone I took out and paid for the policy. During the entire process I received no less than four emails from this company, all to the same email address, all such emails saved. Today, still having not received the requisite policy paperwork in the mail, I phoned the company. Then ensued being told several things, all categorically false. One, that I had signed up for paperless communications. I'd never done so. Though doubtless someone, or some part of Hartford's system, in a self-initiated, so-called efficiency move did so anyway.Two, I was also told that the policy paperwork previously had be emailed to another email address once registered when I had a prior policy with the company. Likewise untrue. Even though I still retain that email address, only rarely do I use it. Nonetheless, within the last thirty minutes I accessed that email address. I checked both the 'incoming' and 'spam' boxes. No emails from Hartford ever have appeared there. In sum, I don't at all appreciate having been told statements, none of them true. Last, now I have to wait probably another seven to ten days to receive in the mail the policy paperwork, including a proof of insurance card. In the meantime, my auto insurance policy with another company expired on November 15, 2024, the same day the Hartford policy took effect. In sum, the appropriate one star rating for truly lousy, unreliable new customer service.

I signed up for the Hartford approximately 2 weeks ago and now I'm battling my estimate they texted me an estimate of $62 but when the insurance was finalized it was $80 I signed up for $62 on a DocuSign that I have had to fight and prove that I did get the DocuSign done the problem with them instead of sending the screenshot to him they told me that they don't have any phone number or any email address that you can contact them ridiculous stupid...... The only company existing that doesn't have an email address seriously do you think I'm stupid they just won't give it to you. so I had to print out my screenshots and my DocuSign and mail it to them so I'll keep you updated to see if they keep their word and they scam me too!!!! I can't believe how many people have been scammed and ripped off by them this is supposed to be a huge company that advertises 96% referral rate of people who are satisfied if you go to the trust pilot that's just not the case they don't give a crap about people obviously.... I just went over to progressive to insure my car and see what they would give me or charge me $22 a month for my mini Cooper a Hartford can kiss my A--!!!!!.... But then when I see the trust pilot about progressive I don't think I'll use them is there any companies out there that are reliable I left Geico but they were so expensive but though they didn't seem to give me any problems except for raising my rates....