The HartfordReviews of hartfordauto.com

Flaky agents; premiums double other companies; confirmed nonrenewal but was still scheduled for autopay

I've been with The Hartford for many years. I'm a young and active 72 and have been driving for over 50 years. Never been at fault in a couple accidents over those 50 years, until Nov. 2022. At a stop light, waiting to make a right on red, I bumped the car in front of me, who started making his right on red, but stopped. I had diverted my attention to the left for a split second, and I bumped him. My fault. Hartford took care of my car, and everything went smoothly .... until my next renewal 11 months later and no traffic issues. They raised my rate by 45%! Guess I should've been with the company who has "accident forgiveness" instead of accident exploitation.

You must wonder how they get away with it. If ever I saw a bunch of phony '5 star' reviews! Of course (unfortunately) these can be purchased. They even control much of the internet crammed with their own websites of which less than half even work. How could a review board show a total rating of 1.6 stars have 'two' one star ratings followed by (countless) 5 star ratings? Plenty pathetic to put out the doe (from clients premiums) to phony up the ratings to cover their butt's but will they cover 'you'? I have even had a bad time trying to pay my premium! Not too many business' make (that) difficult. Try to pay from the website they send you for payment; Nope. Try on other websites and get; "Oops We're Sorry- Something Seems to Have Gone Wrong', or 'You can not proceed or back-up or merely a ' ! ',etc. Been this way since before Covid so (as usual) can't use (that) one like so many failures have. Sad.