Harry Potter ShopReviews of harrypottershop.com

They lie about UPS not receiving the package and they give you a runaround for weeks. I ordered something on June 22 and they keep telling me it’s not their fault. UPS hasn’t scanned the label. There is no movement. They just print a three dollar label that says here’s your tracking and then they lie and say that it’s been shipped and then when you finally get a hold of someone named “Terrie” they try to put you off for another week and tell you to check back in so they can hope enough time lapses that you can’t get a refund but don’t worry as long as you contact your credit card company and report them as fraud you’ll get your money back, but you have to tell them that they’re a scam company. They lied to you about what you’re actually getting. You also have to say they’re not based in the United States, which they claim to have a shop in Chicago and Florida and New York and those are lies. Don’t buy from these people.

Cheap plastic, fake wood, no acrylic at all, plastic chains, not well protected, difficulty with delivery and customer service is shit/non-existent.

I bought the love potion from Harry Potter shop NY but my 8 year son bought it and had a sip but it had alcohol in it but it said all ages.

Ordered Chocolate Frogs, they do not care if they melt during shipping. They don't even bother to protect them with ice packs or give you the Option to do so. Apparently some where on their FAQ page it states "Please note that warm weather may cause confectionery products to melt during transit so please be aware when placing your order. Refunds or replacements will not be provided for melted confectionery." There will be no refund or return if that happens. Seems absolutely ridiculous customer service to me considering to effort is made to ensure to product has a chance to arrive intact.

Never buy here! It’s a scam. Items arrive late, without package, damaged, are cheap rip-offs. Customer service doesn’t exist. No questions are ever answered. When asking for a return address, I received one in Ukraine. Utterly disgusting. These people should be banned from the internet for life. Robbers and thieves.

Bought the new time turner wand for my son it arrived perfectly, but the wand is so light and flimsy. Made with very cheap plastic and feels like it would break so easily. Have loads of wands, but none feel as cheap as this. Would send back but he was so looking forward to it. Do not buy unless essential. Waste of £33.00

BOOOO WE LOVE STARWARS

DONOT ORDER FROM HERE! Never order here!! For those kind of prices, I expect a LOT more, especially their customer service! I feel robbed and cheated!! I ordered 3 items, all shipped individually? One of the items I received was in terrible condition! And ne just never arrive? I tried contacting them seceral times, but there was no response at all! Awful service!!