Ade
AWFUL experience
AWFUL experience. Ordered a Xmas gift at the beginning of December which they failed to tell me was out of stock. When the product wasn't delivered by the expected date, I called multiple times, since no one got back to me by the time they said they would (Thanks Jay! Thanks Alvin!)--and was on hold for each call well over an hour, then proceeded to talk/ be placed further on hold each time for an additional hour. We are now talking about 6-7 hours of my life I'll never get back, I don't have a Xmas gift, and no time to replace it. WOW.This is THE WORST customer service. Harman Audio has turned what should be a joyous occasion into a nightmare. STAY AWAY.